Job Description

Job Summary:
you will lead a team responsible for managing HR operational tasks for our clients. Your role is pivotal in ensuring operational excellence, productivity, and continuous improvement in HR processes. You will monitor KPIs and lead initiatives to streamline operations and enhance team development.
Key Responsibilities:
1. Employee Database Management:

• Administer and maintain HRIS in RAMCO and other HR-related systems with the highest level of confidentiality and compliance with data privacy regulations.

• Monitor system functionality, troubleshoot issues, and coordinate with IT or vendors as needed to resolve technical problems.

2. Employee Life Cycle Management:

• Manage end-to-end HR processes, including onboarding, offboarding, and employee lifecycle events within defined service level agreements (SLAs - 15 working days).

• Ensure a smooth and efficient process for onboarding and offboarding, maintaining accurate records throughout.

• Actively participate in employee engagement.

3. Employee Compensation, Benefits & Statutory Compliance:

• Collaborate closely with the payroll team to ensure accurate processing of employee salaries, incentives, and deductions in a timely manner.

• Maintain precision in payroll inputs shared with the payroll department, reducing errors and discrepancies.

• Ensure compliance with statutory regulations related to employee compensation and benefits.

4. Customer and Candidate Satisfaction:

• Address employee queries promptly and professionally, providing support related to leave, attendance, benefits, and compensation packages according to UAE Labor laws.

• Continuously seek feedback from employees and candidates to enhance their satisfaction with HR services.

Job Summary:
you will lead a team responsible for managing HR operational tasks for our clients. Your role is pivotal in ensuring operational excellence, productivity, and continuous improvement in HR processes. You will monitor KPIs and lead initiatives to streamline operations and enhance team development.
Key Responsibilities:
1. Employee Database Management:

• Administer and maintain HRIS (Human Resources Information System) and other HR-related systems with the highest level of confidentiality and compliance with data privacy regulations.

• Monitor system functionality, troubleshoot issues, and coordinate with IT or vendors as needed to resolve technical problems.

2. Employee Life Cycle Management:

• Manage end-to-end HR processes, including onboarding, offboarding, and employee lifecycle events within defined service level agreements (SLAs - 15 working days).

• Ensure a smooth and efficient process for onboarding and offboarding, maintaining accurate records throughout.

• Actively participate in employee engagement.

3. Employee Compensation, Benefits & Statutory Compliance:

• Collaborate closely with the payroll team to ensure accurate processing of employee salaries, incentives, and deductions in a timely manner.

• Maintain precision in payroll inputs shared with the payroll department, reducing errors and discrepancies.

• Ensure compliance with statutory regulations related to employee compensation and benefits.

4. Customer and Candidate Satisfaction:

• Address employee queries promptly and professionally, providing support related to leave, attendance, benefits, and compensation packages according to UAE Labor laws.

• Continuously seek feedback from employees and candidates to enhance their satisfaction with HR services.

Skills Required