Job Description

Supervise daily housekeeping operations and ensure rooms and apartments meet Marriott Brand Standards for cleanliness, presentation, safety, and comfort. Coordinates work activities among departments. Conduct detailed room inspections using Opera PMS and document results. Participate in the Commitment to Clean & Cleanliness Champion initiatives, continuously improving hygiene and sanitation standards. Support the delivery of the Marriott Bonvoy Loyalty Experience through personalized touches and attentive service. Conduct daily team briefings aligned with Daily Packet principles. Train associates on Marriott LSOPs (Local Standard Operating Procedures), cleaning techniques, guest interaction, and safety standards. Promote a Take Care workplace culture by encouraging teamwork, recognition, well-being, and continuous learning. Inventories stock to ensure adequate supplies. Evaluates records to forecast department personnel requirements. Makes recommendations to improve service and ensure more efficient operation. Prepares reports concerning room occupancy, payroll, and department expenses. Performs cleaning duties in cases of emergency or staff shortage. Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Records data regarding work assignments, associate actions and prepares periodic operational efficiency reports. Assigns associate their duties and inspects work for conformance to prescribed standards of cleanliness. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Qualifications

High school diploma or equivalent educational. Previous supervisory experience in a housekeeping or hospitality setting preferred within UAE. Knowledge of cleaning products and techniques. Excellent organizational and problem-solving skills. Able to work independently and as part of a team. Excellent customer service skills.
Job Type: Contract
Contract length: 24 months

Experience:

* Housekeeping Supervisor: 2 years (Required)