Housekeeping Rooms Controller
Dubai, United Arab Emirates
Job Description
Shangri-La Dubai
The award-winning Shangri-La Dubai offers luxurious accommodation, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
The hotel's 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
As Housekeeping Rooms Controller, we rely on you to:
Act as a liaison to coordinate the operations between Housekeeping, Engineering, Front Office, and Laundry
Record and resolve issues with discrepant rooms with the Front Desk
Ensure timely cleaning of vacant dirty rooms and assigning priority rooms or rooms that were previously on 'Do Not Disturb' status
Follow all company, safety and security policies and procedures
Assist Housekeeping Management in managing daily operational activities
Complete all the required housekeeping paperwork
Develop and maintain positive working relationships with others and support the team as required
We are looking for someone who:
Has experience within a 5* hotel environment
Fully understands room operations
Must be detail-focused and guest-oriented
Communicates with fluency in English
Enjoys problem solving with a can-do attitude
Has strong interpersonal skills and enjoys being challenged
Takes pride in being a hotelier and enjoys interacting with people
The award-winning Shangri-La Dubai offers luxurious accommodation, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
The hotel's 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
As Housekeeping Rooms Controller, we rely on you to:
Act as a liaison to coordinate the operations between Housekeeping, Engineering, Front Office, and Laundry
Record and resolve issues with discrepant rooms with the Front Desk
Ensure timely cleaning of vacant dirty rooms and assigning priority rooms or rooms that were previously on 'Do Not Disturb' status
Follow all company, safety and security policies and procedures
Assist Housekeeping Management in managing daily operational activities
Complete all the required housekeeping paperwork
Develop and maintain positive working relationships with others and support the team as required
We are looking for someone who:
Has experience within a 5* hotel environment
Fully understands room operations
Must be detail-focused and guest-oriented
Communicates with fluency in English
Enjoys problem solving with a can-do attitude
Has strong interpersonal skills and enjoys being challenged
Takes pride in being a hotelier and enjoys interacting with people
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Job Detail
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Job IdJD1842853
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned