To generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment)
To maintain a high level of exposure for the hotel through direct sales, telephone, fax, written communications
To plan weekly sales calls and report the outcome of such calls in daily Sales meeting
To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts' managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity.
To implement & execute all sales objectives and action plans to reach and exceed targets set.
To formulate corporate offer letters and yearly contracts and any other required business correspondence.
To establish parameters, quotes and negotiate prices with customers for transient and group business.
To ensure that the response to any business request is actioned within 24 hours
To provide feedback to the Director of Sales & Marketing on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
To arrange site inspections of hotel.
To disseminate sales related information to other departments as appropriate.
To handle incoming calls and ensures messages are taken and the details are forwarded to the person concerned.
To attend departmental and communication meeting as requested by Department Head.
To attend major events in hotel & city as requested by Department Head.
To closely monitor accounts revenue and business production of own portfolio.
To maximize up selling opportunities whenever possible.
To review direct competition and conducts regular research.
To establish and maintain files of major accounts.
To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
To maintain an up to date account & contact database and details in property management system.
To ensure comprehensive and up to date knowledge of properties' unique selling points, features, amenities, services and policies.
Job Type: Full-time
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