Hostess - Novotel & Ibis Abu Dhabi Gate
What Does a Hostess Do in a Hotel Restaurant in Abu Dhabi?
Novotel & Ibis Abu Dhabi Gate is seeking a polished and engaging Hostess to welcome guests with warmth and professionalism. This frontline hospitality role is key in ensuring an excellent dining experience for guests at our hotel restaurants and lounges.
Job Location: Abu Dhabi, United Arab Emirates
Industry: Hospitality
Function: Food & Beverage / Guest Relations
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
What Are the Key Responsibilities?
- Welcome guests warmly and maintain a friendly, courteous manner at all times
- Manage reservations with full documentation including time, date, number of guests, contact info, and room numbers
- Ensure proper table allocation and seating based on reservations and walk-in traffic
- Maintain host desk coverage at all times to avoid unattended guest arrival
- Answer incoming phone calls promptly and professionally, ideally within two rings
- Adhere to hotel policies, including door rules and age-related entry restrictions as per licensing requirements
- Ensure fair and balanced seating for all service team members
- Provide prompt solutions to guest concerns or inquiries
- Assist with special projects and support the Food & Beverage team as needed
What Skills Are Needed for a Hostess in Abu Dhabi?
Education:
- High School Diploma or equivalent required
Experience:
- 1-2 years in a guest-facing role, preferably in an upscale restaurant, lounge, or hotel setting
Skills:
- Excellent verbal and written communication skills in English
- Strong organizational and multi-tasking ability
- A gracious, friendly, and approachable demeanor
- Proficiency with reservation software or POS systems
- Basic knowledge of food and beverage service
- Attention to detail and a high level of personal grooming
- Strong customer service orientation and problem-solving ability
- Ability to maintain composure in fast-paced, high-volume settings
What Benefits Come with This Position?
- Competitive compensation and employee benefits
- Discounted rates at Accor properties worldwide
- Learning and development programs through Accor Academies
- Career growth and global mobility opportunities within the Accor network
- Participation in CSR programs such as Planet 21
- Positive and inclusive work culture in a dynamic hotel environment
About the Company
Located in the capital's thriving hospitality district, Novotel & Ibis Abu Dhabi Gate offer contemporary comfort and convenience to business and leisure travelers alike. As part of the Accor Group, one of the world's leading hospitality brands, we provide team members with exceptional training, career progression opportunities, and a welcoming workplace focused on guest satisfaction and team spirit.
Job Title Hostess - Novotel and Ibis Abu Dhabi Gate
Hostess - Novotel & Ibis Abu Dhabi Gate
What Does a Hostess Do in a Hotel Restaurant in Abu Dhabi?
Novotel & Ibis Abu Dhabi Gate is seeking a polished and engaging Hostess to welcome guests with warmth and professionalism. This frontline hospitality role is key in ensuring an excellent dining experience for guests at our hotel restaurants and lounges.
Job Location: Abu Dhabi, United Arab Emirates
Industry: Hospitality
Function: Food & Beverage / Guest Relations
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
What Are the Key Responsibilities?
- Welcome guests warmly and maintain a friendly, courteous manner at all times
- Manage reservations with full documentation including time, date, number of guests, contact info, and room numbers
- Ensure proper table allocation and seating based on reservations and walk-in traffic
- Maintain host desk coverage at all times to avoid unattended guest arrival
- Answer incoming phone calls promptly and professionally, ideally within two rings
- Adhere to hotel policies, including door rules and age-related entry restrictions as per licensing requirements
- Ensure fair and balanced seating for all service team members
- Provide prompt solutions to guest concerns or inquiries
- Assist with special projects and support the Food & Beverage team as needed
What Skills Are Needed for a Hostess in Abu Dhabi?
Education:
- High School Diploma or equivalent required
Experience:
- 1-2 years in a guest-facing role, preferably in an upscale restaurant, lounge, or hotel setting
Skills:
- Excellent verbal and written communication skills in English
- Strong organizational and multi-tasking ability
- A gracious, friendly, and approachable demeanor
- Proficiency with reservation software or POS systems
- Basic knowledge of food and beverage service
- Attention to detail and a high level of personal grooming
- Strong customer service orientation and problem-solving ability
- Ability to maintain composure in fast-paced, high-volume settings
What Benefits Come with This Position?
- Competitive compensation and employee benefits
- Discounted rates at Accor properties worldwide
- Learning and development programs through Accor Academies
- Career growth and global mobility opportunities within the Accor network
- Participation in CSR programs such as Planet 21
- Positive and inclusive work culture in a dynamic hotel environment
About the Company
Located in the capital's thriving hospitality district, Novotel & Ibis Abu Dhabi Gate offer contemporary comfort and convenience to business and leisure travelers alike. As part of the Accor Group, one of the world's leading hospitality brands, we provide team members with exceptional training, career progression opportunities, and a welcoming workplace focused on guest satisfaction and team spirit.
Post Details
Job Start Date
Salary from 3550.00
Salary to 8261.00
Number of Vacancies 1
Location -
Location City Abu Dhabi UAE
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location