Management of sustained Service Excellence (Customer and Patient Centricity).
Review and revise policies, procedures and standard operating procedures on a periodic basis in close coordination with the Quality Improvement Department.
Monitor effectively the implementation of approved hospital/department wide policies, procedures and guidelines.
To assist in conducting Executive office protocol meetings and maintaining the central CAPA to review performance of previous month, targets for the current month and devising action plans for improving performance.
To assist in monitoring and ensuring operational targets are met by the hospital and allied departments
To be part of monthly departmental meeting and assist the HOD in the preparation of monthly review meetings and track performance.
On the directive of the Hospital Management to consult with all the departments for problem solving related to the operations of the assigned department.
Supervises immediate subordinates in their performance of assigned responsibilities, providing advice, assistance and guidance as necessary.
Regularly tours the hospital facilities and service areas to solicit feedback regarding performance of administrative staff.
Advise, Lead and participate actively in hospital/department quality Improvement activities.
Monitoring of implemented operational plans, policies and procedures within the hospital and conducting audit checks.
Maintaining the duty rosters of operational department and ensuring staffing round the clock.
Any other work entrusted by Chief Operating Officer.
Job Type: Full-time Ability to commute/relocate:
Manama: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
What is your educational background?
What is your salary expectations?
Are you willing to do split shift or split duty?
Education:
Bachelor\'s (Required)
Experience:
Hospital Operations: 3 years (Required)
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