Job Description

- Horse Handler & Customer Service Assistant

Sanam Horse Riding - Abu Dhabi

Job Title:

Horse Handler / Customer Service Assistant

Location:

Abu Dhabi - Sanam Stable

Working Hours:

Morning & Evening Shifts

Job Purpose

To provide excellent horse care and professional customer service, ensuring a safe, enjoyable, and memorable experience for all visitors.

Key Responsibilities1. Horse Handling

Daily grooming: brushing, washing, mane and tail care. Checking horses for wounds, allergies, or skin issues. Preparing horses for rides (saddle, bridle, equipment). Assisting customers when mounting and dismounting. Leading horses during beach rides or pony walks. Ensuring the safety of horses and customers during all activities.

2. Customer Service

Welcoming customers with a friendly and positive attitude. Explaining basic riding instructions and safety rules. Assisting children and families during activities. Answering customer questions and providing support during the ride. Representing Sanam Stable in a professional and respectful manner.

3. Cleaning & Organization

Cleaning horse boxes daily. Maintaining cleanliness of all equipment and riding areas. Ensuring water and feed are available for each horse throughout the day. Organizing saddles, bridles, and stable tools after each use.

4. Safety & Reporting

Following all horse safety guidelines and stable rules. Reporting any injury, unusual behavior, or health issue immediately. Ensuring customer safety during all horse activities.

Required Skills

Must love horses and be comfortable handling them. Experience with horses (preferred but not required). Physically fit and able to work outdoors. Good communication skills with customers and children. Ability to follow instructions and work under pressure. Positive attitude and teamwork spirit.

Personal Qualities

Friendly and respectful. Patient with horses and children. Clean, organized, and responsible. Good behavior and discipline.

Benefits

Accommodation (if provided). Work visa. Salary based on experience. Monthly bonuses based on performance.

Notes

Employee will be evaluated weekly on horse cleanliness, customer interaction, performance, and discipline. Must follow the stable's points and performance system.
Job Type: Full-time

Pay: AED1,200.00 - AED2,000.00 per month