Job Description

About the Role

We are looking for a

reliable and proactive Operational Assistant Manager

to oversee daily on-site operations for our holiday homes in Dubai Marina. The right candidate will ensure that each property is perfectly maintained, that guests receive 5-star service, and that all operational procedures are followed with precision and professionalism.

Key Responsibilities

Guest Operations

Welcome guests during

check-ins

and assist during

check-outs

. Ensure each apartment is fully prepared and in perfect condition before every arrival. Remain available from

9:00 AM to 6:00 PM

to assist guests when needed.

Monitor WhatsApp Business

and respond promptly to guest inquiries or operational requests.

Property & Maintenance Management

Conduct detailed

pre-check-in

and

post-check-out inspections

for every unit. Prepare and send

reports after each check-in and check-out

, including photos, notes, and any observations. Maintain a complete and updated

inventory list

of all items in each property. Check that all appliances, lighting, and amenities are working correctly before each arrival. Supervise and coordinate with

maintenance and cleaning teams

. Have

basic maintenance skills

to handle minor fixes when needed.

Operational Coordination

Identify and report issues proactively, ensuring they are resolved quickly. Manage relationships and

negotiate

with suppliers, technicians, and contractors. Collaborate closely with management to improve processes and guest satisfaction.

Requirements

Proven experience in

holiday homes

,

hospitality

, or

property management

. Basic technical knowledge in

maintenance and repairs

(electrical, plumbing, AC, etc.). Excellent

communication and negotiation

skills. Fluent in English (Arabic or French is a plus). Strong organizational and reporting abilities.

Professional appearance

and well-presented at all times. Must be

based in or near Dubai Marina

.

Valid UAE driving license required.

What We Offer

Competitive salary based on experience.

Company car provided

for operational duties. A dynamic and supportive work environment. Opportunities for growth within a fast-developing hospitality company.
Job Type: Full-time