Job Description

A hotel manager oversees all operations and day-to-day activities in a hotel organization. They take on a variety of duties including managing everything from accounting, sales, business development, and customer service. Also referred to as a hotel operations manager.

Responsibilities: . Overseeing personnel, including receptionists, kitchen staff, and office employees. . Monitoring employee performance and conducting regular evaluations to help improve customer service. . Collecting payments and maintaining records of budgets, funds, and expenses. . Welcoming and registering guests once they arrive. . Resolving issues regarding hotel services, amenities, and policies. . Organizing activities and assigning responsibilities to employees to ensure productivity. . Creating and applying a marketing strategy to promote the hotel's services and amenities. . Coordinating with external parties, including suppliers, travel agencies, and conference planners. . Evaluating hotel performance and ensuring compliance with health and safety rules. . Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Requirements:

. Bachelor's degree in hospitality, business administration, or a relevant field. . A minimum of 3 years experience in hotel management or a similar role. . Strong understanding of hotel management best practices and data entry software. . Outstanding interpersonal communication and customer service skills. . Exceptional leadership abilities with great attention to detail.

Full time