Job Description

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To work within Medical care unit which has 3 subunits : Rejection recovery ( to make calls engagements with unapproved cases and to respond to the frontliners queries) , Referral unit ( to facilitate clients referrals and services availability , to work on Referral cards platform for members per diem expenses) , checkup unit ( to work with clients and the providers to perform the requested checkups ( occupational and general) and the pre employment candidates and to validate the results before delivering them to the clients.

To receive checkup requests from clients:

To make sure that all requests being resonded to within the agreed KPI. To validate the requested checkups and preferred location. Good communication with aramco and Key accounts delegates team

providers interactions:

To ensure timely response from the providers regarding the appointments and the attendance and results submission. To communicate with the providers for the contingencies and continues education about the packages and the special requests.

Results validation and reporting:

To validate the submitted results from the providers before handing it to the client. To work on checkup platform on timely and quality wise matter. To ensure all transactions and reports requested is performed.
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Skills

logical, analytic, Presentation, assessment and interpretation skills communication and negotiation skills. Basic to intermediate knowledge of Microsoft Office Able to multitask and work well under stress. troubleshooting, problem-solving and analytical skills, excellent follow up skills. Ability to effectively prioritize and execute tasks in a high-pressure environment A degree in Medicine fields ( Nursing, medical labarotaries,physiotherapy, ...ets) * Any degree/ training in Excel, Data Management and Dashboards, Business Writing, Client Management shall be considered