Job Description

DIO Life Home Health Care is a trusted provider of high-quality, compassionate, and professional healthcare services delivered in the comfort of our clients' homes. We are committed to excellence, patient-centered care, and building a supportive environment for both our patients and staff.

Job Summary:

We are looking for a dedicated and highly organized

Health Care Administrator

to join our team. The ideal candidate should have excellent English communication skills, proven experience in handling bookings, managing patient inquiries, and ensuring smooth day-to-day operations of our healthcare services.

Key Responsibilities:

Manage patient inquiries via phone, email, and in-person with professionalism and empathy. Handle appointment scheduling, service bookings, and timely coordination with nursing/medical staff. Maintain accurate patient records, documentation, and follow-up processes. Provide information about services, packages, and assist clients with their healthcare needs. Ensure smooth communication between patients, caregivers, and management. Monitor daily administrative operations and provide support to the healthcare team. Handle complaints or issues promptly and effectively, ensuring patient satisfaction. Assist in preparing reports and maintaining compliance with healthcare regulations.

Requirements:

Bachelor's degree in Healthcare Administration, Business Administration, or a related field (preferred). Proven experience in healthcare administration, patient services, or customer service (UAE experience is an advantage). Excellent English communication skills (spoken and written). Strong organizational and multitasking abilities. Professional, patient-focused, and empathetic personality. Proficiency in MS Office and healthcare management software is a plus.

What We Offer:

Competitive salary and benefits. A supportive and professional work environment. Opportunities for growth and career development within the healthcare sector.
Job Type: Full-time

Job Type: Full-time