Job Description

ROLE SUMMARY

Deliver the sales objectives for the category by actively shaping and ensuring full understanding and execution of brand, customer and account Plans.

Direct, lead and motivate a team of Healthcare Engagement colleagues (Health Representative) to ensure development and execution of disease account management strategy and customer-facing omnichannel strategy to maximize brands performance and achieve business objectives

Identify, develop, and manage relationships with key category stakeholders at national level and support own team in engaging key customers in disease area networks to drive brand/portfolio business

Role models Pfizer values with visible and inspirational leadership focused on compliance and integrity

Ensures all compliance, internal processes, and any applicable regulations are well known and followed by the team.

ROLE RESPONSIBILITIES Team management & Healthcare engagement leadership

Set the direction and lead, manage, develop, and grow the Healthcare engagement team for their assigned portfolio to achieve its strategic goals and financial objectives

Report sales and engagement performance and insights to the Category Lead and Country Brand Lead

Deliver the sales objectives for the assigned category/portfolio by actively shaping and ensuring full understanding and execution of brand, customer and/or account Plans.

Leads and coaches a high performing team and develops colleagues in line with the Pfizer competency models including recruitment, training, development, and performance management to ensure that they are equipped with the knowledge & skills to perform effectively.

Reviews, designs, and monitors the effectiveness of the Sales Team through KPIs

Shape the culture of performance, empowerment, innovation, shared customer agenda and execution with the leadership team.

Develop constructive internal and cross functional relationships to facilitate teamwork; exchange of information; customer knowledge and the development of business opportunities.

Customer Relationship Management

Build and manage key relationships locally e.g. influential customers as part of the agreed business plans

Ensure that accurate, timely and relevant customer knowledge; information and feedback are communicated by team members to relevant partners across the business using agreed processes

People Management

Ensure regular coaching of the team on their roles accountabilities effectively manage performance of Field Force by setting measurable metrics, sales targets based on agreed business objectives.

Generate a highly motivated and effective team in a positive work environment, modelling the company values

Evaluate and provide timely feedback and coaching to the team in order to ensure performance and high-level standards

QUALIFICATIONS Education and Experience

Knowledge of healthcare environment - Structures/ Functionality/ Processes/ Funding / Distribution Chain and Customers

Knowledge of the category Therapeutic areas

Experience in pharmaceutical industry with successful sales experience and proof of consistent delivery of objectives (minimum 5 years)

Graduate of Science at Bachelor's level

Skills and Competencies

Must be able to demonstrate competence in influencing a broad range of stakeholders through credible, clear and logical communication.

Holds people accountable

Strong interpersonal skills with an understanding of people management - motivation, coaching and development

Commercially astute with strong business acumen

Computer literate including manipulating Excel spreadsheets, PowerPoint, Word, Electronic Customer Management Systems

Acts decisively

Leads Change

Implementation/execution skills

Metric development, monitoring and control

Negotiation skills - internal and external

An understanding of how to develop and use customer insi

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Sales

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