Job Description

Job Summary:

We are seeking an experienced and dedicated Head Waiter to oversee our dine-in service and assist with our catering operations. The ideal candidate will have exceptional customer service skills, a keen eye for detail, and the ability to lead a team to deliver a seamless and memorable experience for our guests, whether in our restaurant or at catering events.

Key Responsibilities:

Dine-In Service Management:

Oversee the daily operations of the dine-in area, ensuring a high standard of service. Greet and seat guests, present menus, and provide detailed information on menu items. Supervise waitstaff, monitor service quality, and manage customer requests or concerns. Ensure that all areas of the dining room are clean, organized, and ready for service. Train and mentor junior waitstaff to maintain consistent service standards.

Catering Assistance:

Assist in setting up and managing catering events, ensuring smooth service. Coordinate with the catering team to ensure all guest requirements are met. Help with the preparation, transportation, and setup of catering equipment and food. Provide exceptional service to guests at off-site events, ensuring a seamless experience.

Qualifications:

Minimum 8 years of experience as a waiter, with at least 2 years in a supervisory role. Experience in catering or event service is highly desirable. Excellent communication and interpersonal skills. Strong leadership qualities with the ability to manage and motivate a team. Flexibility to work in a fast-paced environment and adapt to different service styles. Ability to work evenings, weekends, and holidays as needed.
Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month

Experience:

Service: 5 years (Required) Catering: 3 years (Required) fine dining: 5 years (Required)
Language:

Arabic (Preferred)
License/Certification:

* UAE Driving License (Preferred)