Job Description

About the Role

We are seeking a motivational and dynamic

Head of Reception

to lead our front-of-house team. This role requires a hands-on leader who can inspire the team, deliver outstanding customer service, and ensure smooth day-to-day operations of the club.

Key Responsibilities

Lead, motivate, and develop the reception team to deliver the highest standards of service. Oversee daily operations including staff management, sales, cash handling, and facility upkeep. Ensure compliance with health & safety regulations and company policies. Manage staff rotas, training, and performance appraisals. Anticipate and respond to member needs, ensuring an excellent customer experience. Drive sales initiatives and contribute to achieving monthly targets. Maintain cleanliness, hygiene, and brand standards across the club.

About You

Strong leadership skills with a motivational, "lead by example" approach. Passionate about fitness, health, and delivering great customer service. Flexible with working hours and available during peak times. Excellent communication, organizational, and problem-solving skills. Previous supervisory or management experience (hospitality, fitness, or leisure preferred). First Aid certification is an advantage (training can be provided).

What We Offer

Competitive salary and benefits package. Opportunity to grow with a dynamic and expanding fitness brand. A positive, energetic, and supportive team culture.
Job Type: Full-time

Pay: From AED4,500.00 per month

Application Question(s):

How many years of experience do you have in total? What is your current salary? What is your Expected salary? What is your visa status? * What is your notice period?