Job Description

Job title
Head of Transformation
Ref #
216804
Location
Qatar - Doha
Job family
Corporate & Commercial
Closing date: 25-Oct-2025


The Head of Transformation plays a pivotal role in shaping and executing the company's transformation agenda. The position leads enterprise-wide initiatives designed to enhance operational efficiency, process excellence, and organizational performance, ensuring alignment with strategic business goals.

Job Role & Key Responsibilities

Lead the development and delivery of transformation programs, frameworks, and tools to drive business efficiency and continuous improvement. Manage the planning, monitoring, and assessment of transformation performance to ensure achievement of organizational goals. Align transformation initiatives with corporate strategy, supporting the design and implementation of long-term and short-term plans. Collaborate with senior leadership, internal, and external stakeholders to drive cross-functional transformation and ensure consistent delivery outcomes. Identify opportunities for operational excellence, automation, and innovation to enhance financial and non-financial performance across divisions. Oversee process optimization and standardization by applying Lean and Six Sigma methodologies, ensuring adoption of best practices. Support strategic decision-making by establishing performance indicators, dashboards, and governance mechanisms to track progress and sustain improvement

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.



Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before. Together, everything is possible

Qualifications

Education and Qualifications

Bachelor's degree in Business, Engineering, Finance or related discipline; Master's degree preferred. Minimum 10 years' experience in business transformation, continuous improvement, or strategy execution within large organizations. Proven experience in leading large-scale change initiatives and managing cross-functional projects. Strong knowledge of Lean and Six Sigma methodologies (preferably Black Belt certified). Demonstrated ability to apply process mapping, workflow redesign, and performance management tools. Exceptional stakeholder engagement and communication skills with VP-level and above. Consulting background and exposure to digital automation or innovation projects will be an advantage.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.


So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.



So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=216804