Job Summary
Head of Product is responsible for the lifecycle of a product portfolio, defining the scope and product concepts, aligning market research to product roadmaps, building the technology and supporting the acquisition of customers to achieve business goals.
Key Responsibilities
Product Vision
Responsible to conceptualize, communicate and deliver to market products that enable effective learning and meet student needs
Develop and communicate detailed product vision and purpose to effectively meet the complex needs of our customers in collaboration with Head of Business Development and Senior Leadership Team
Transform big picture product vision into financially viable action from beginning idea into actionable concepts, timelines, and project deliverables
Define key business and product success metrics, tracking product outcomes and championing data-driven improvements
Drive continuous improvement in the product and portfolio as a whole.
Customer Knowledge
Research, identify and prioritize customer needs, developing data-driven product roadmaps that deliver on strategic objectives
Gather relevant market, industry and research-based information, analyzing reports and dashboards to identify customer needs
Collaborate with designers, engineers, data scientists, and user researchers to analyze patterns and trends and identify core problems, opportunities
Translate research into new data driven product features and goals to drive quality user design and development
Project Management
Manage scope, schedule, and budgets of cross-functional teams, ensuring clear communication and action enables delivery of solutions that achieve results
Responsible for the overall project management of product design, development and delivery, providing leadership, coordination and management in partnership with PMO team
Responsible for communicating concepts, timelines, budget and product deliverable expectations across all product teams, ensuring that every team is led by a unified and motivating vision
Recommend and implement processes, quality control systems and collaborative approaches to align teams and to drive toward a scalable product portfolio that will drive product profitability and sales growth
Support product rollout, updates and implementation, ensuring the developed strategies achieve targeted goals and responses
Maintain release documentation and train cross functional teams on new product features, enablement, and data targets
Team Leadership
Responsible for managing high performing teams capable of creative, reliable delivery and achievement of objectives and key results
Responsible for leadership of assigned product related team including Education (Research, Content and Production), Product Management, and Technology Development fostering an aligned product vision
Hires, organizes and enables high performing teams to achieve established KPI and objectives
Builds effective relationships with team members across the organization, inviting and facilitating problem solving and ideas generation to help empower individual capabilities
Trains, coaches, and develops team members, ensuring clear expectations are communicated and period reviews and feedback enable results
Establishes schedules, processes, deadlines, and targeted results to enable ongoing improvement and ability to achieve results
Educational Qualification
Master's degree and experience in related field preferable
Experience

• Minimum 5 years experience managing complex product strategy and execution
• Minimum 5 years experience in product management
• Preferable experience in the education domain

Technical Knowledge, Skills & Abilities

• Mastery of the product management disciplines, principals, methodologies and trends with hands-on experience in delivering world-class products
• Proven ability to develop product strategies, effectively communicate recommendations and break down strategy into actionable components for execution
• Experience driving digital product vision and design discussions
• Proven track record leading and managing sizable agile technology based teams
• Experienced in Scrum Management and the role of the product owner within an agile team
• Skilled with data analysis to help steer the results of product initiatives and decision making
• Hands-on experience establishing and managing holistic product management systems across multiple teams
• Passion for user-experience and user-centered products
• Experience working with both creative and technology teams

Operational Skills & Competencies

• Excellent problem-solving skills to conceptualize and analyze complex business and technical issues
• Leadership and collaboration with cross-functional teams in an agile organization
• Excellent written and verbal communication skills for internal alignment and client presentations
• Fluency in English and Arabic required (written, reading, and speaking)