Job Description

Head of Planning, Demand Management and Operations | Al Futtaim Automotive | Dubai

JOB PURPOSE:

To manage the planning of Passenger Vehicle supply and demand for Trading Enterprise brands in the UAE and International Markets. The Head of Planning, Demand Management and Operations is accountable for Demand Management, Sales Planning, Sales Operations in the UAE whether to Retail, Corporate or Fleet customers.

Responsible for the key functions of annual sales plan & demand order plan. Develop demand & sales forecasts at multiple levels across distribution channels. Improve the stock turnover by reducing the risk of excess and Obsolete stock. OEM & internal liaison, reporting and forecasting. Campaign Mgt. and vehicle life cycle support

KEY ACCOUNTABILITIES:

1. Sales Planning - using best available data to forecast market and segment model mix volume and using the information to establish appropriate Budget/Forecast assumptions for sales and stock planning.

2. Overseeing Supply Chain to ensure healthy balance sheet position and cash mgt. with efficient stock, from Factory order to final Customer Delivery, by influencing OEM, Suppliers, Group Value Chain teams (such as; PDI, F&I) for UAE and International Markets

3. Developing Best in Town Talent through Coaching, Technical Skills road map (through Individual Development Plans), and effective Succession Planning.

4. Support

• The development of the annual & quarterly sales & demand plan with the detail by models and channels

• Prepare forecast data and evaluate forecast results

• Review Sales & demand plan monthly with each distribution channels. Review and assess risk to supply and demand variability and identify opportunities to manage and mitigate risk

• Lead continuous improvement of forecast accuracy & bias by implementing best practice

• Develop and measure key performance indicators to track and evaluate forecast made, to assist in assessing the effectiveness of the demand planning & forecasting function

• Interact with sales and marketing to understand forecast demand drivers

• Regularly review stock levels and procedures to determine the appropriate level of stock required with considering future campaign activity and to place orders

• Identify overstock and slow moving vehicles and liaise with product manager & sales support manager to resolve issues

• All ad hoc reporting, analysis and presentation

5. Communication

• Work closely with Product, Pricing, Sales Distribution channels to review sales, demand planning and performance, (with Brands, Principals, and relevant CoE's)

• Report Sales Performance

• Early identification of sales & demand issues and deviation of actuals from plan.

• Recommend sales and demand plan by month by model and by variant

6. Innovation

• Provide support and advice on sales strategy

7. Stock Optimization

• Review inventory policy and Target Service Levels

• Continuous monitoring of aged stock

• Lifecycle Mgt. support

8. Logistics operations

• To provide data support with logistics to control the inbounds and clearing documents on time (and related requirements)

9. Continuous improvement & Business Intelligence

• Creating dashboards for monitoring of progress and process adherence

• Perform Kaizen and projects to reduce operational costs

• Taking necessary actions/advise for effective inventory control