Job Description

Job Title Head Planning

Description

Head of Planning, Demand Management and Operations | Al Futtaim Automotive | Dubai

JOB PURPOSE:

To manage the planning of Passenger Vehicle supply and demand for Trading Enterprise brands in the UAE and International Markets. The Head of Planning, Demand Management and Operations is accountable for Demand Management, Sales Planning, Sales Operations in the UAE whether to Retail, Corporate or Fleet customers.

Responsible for the key functions of annual sales plan & demand order plan. Develop demand & sales forecasts at multiple levels across distribution channels. Improve the stock turnover by reducing the risk of excess and Obsolete stock. OEM & internal liaison, reporting and forecasting. Campaign Mgt. and vehicle life cycle support

KEY ACCOUNTABILITIES:

1. Sales Planning- using best available data to forecast market and segment model mix volume and using the information to establish appropriate Budget/Forecast assumptions for sales and stock planning.

2. Overseeing Supply Chain to ensure healthy balance sheet position and cash mgt. with efficient stock, from Factory order to final Customer Delivery, by influencing OEM, Suppliers, Group Value Chain teams (such as; PDI, F&I) for UAE and International Markets

3. Developing Best in Town Talent through Coaching, Technical Skills road map (through Individual Development Plans), and effective Succession Planning.

4. Support

The development of the annual & quarterly sales & demand plan with the detail by models and channels

Prepare forecast data and evaluate forecast results

Review Sales & demand plan monthly with each distribution channels. Review and assess risk to supply and demand variabilityand identify opportunities to manage and mitigate risk

Lead continuous improvement of forecast accuracy & bias by implementing best practice

Develop and measure key performance indicators to track and evaluate forecast made, to assist in assessing the effectiveness of the demand planning & forecasting function

Interact with sales and marketing to understand forecast demand drivers

Regularly review stock levels and procedures to determine the appropriate level of stock required with considering future campaign activity and to place orders

Identify overstock and slow moving vehicles and liaise with product manager & sales support manager to resolve issues

All ad hoc reporting, analysis and presentation

5. Communication

Work closely with Product, Pricing, Sales Distribution channels to review sales, demand planning and performance, (with Brands, Principals, and relevant CoE's)

Report Sales Performance

Early identification of sales & demand issues and deviation of actuals from plan.

Recommend sales and demand plan by month by model and by variant

6.Innovation

Provide support and advice on sales strategy

7.Stock Optimization

Review inventory policy and Target Service Levels

Continuous monitoring of aged stock

Lifecycle Mgt. support

8.Logistics operations

To provide data support with logistics to control the inbounds and clearing documents on time (and related requirements)

9.Continuous improvement & Business Intelligence

Creating dashboards for monitoring of progress and process adherence

Perform Kaizen and projects to reduce operational costs

Taking necessary actions/advise for effective inventory control

Skills

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Minimum Qualifications and Knowledge:

Bachelor's Degree (MBA / MSC Preferred) with demonstrated experience in planning and analysis.

Minimum Experience:

Minimum 5 years work experience in a multinational Sales & Marketing environment in leading Automotive brands

Job-Specific Skills:

- Strategic and structured business, sales & marketing understanding - long term and short term

- Analytical, data driven outlook with strong planning and communication skills

- Focus on driving commercial results with measurable KPIs

- Operational, fast to assess situation, recommend and act

- Understanding of sales planning procedures

- To be proactive and ability to take initiatives

- Required to communicate with confidence and credibility

- Ability to work under pressure. Work proactively with various teams in order to reach company objectives

- Demonstrated experience developing management reporting packs and presenting to senior leadership.

- Skilled in problem solving and continuous improvement methodologies

- Proficiency in MS Office ( Word/ Excel/ PowerPoint/ MS Projects ) Power BI

- Extensive knowledge of inventory management systems & supply chain modules in other ERP system

Behavioral Competencies :

- Leadership, action & consensus driven

- Effective Communicator and Coach

- Team player

- Excellent Interpersonal Skills, able to build strong teams, relationships, and trust

- Ability to delegate and individual accountability

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