Job Description

Job Title Head People

Description

Job description / Role

Who we are

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

What you'll be doing

As Head of People you will devise, implement and promote the People Strategies for the Etoile Group and associated Joint Ventures (JVs), ensuring alignment between business operations and the Group's HR strategies and current objectives.

The role requires an experienced, commercially-minded individual able to establish an intimate understanding of both Group and the JV strategy.

The role holder will be key member of the leadership team providing advice, guidance and best practice solutions to support all People related business decisions and will guide and mentor all other HR functions within the business unit to do the same for their country operations.

JOB RESPONSIBILITIES:

- Collaborate with L&D to ensure that the overall training needs are being met and learning budget is being utilized effectively.

- Leverage available HR data analytics, external benchmarks and best practice approaches to support decision making

- As a key catalyst for our Group wide cultural transformation, continually observe and provide feedback to leaders and people managers around how to be perceived as role models, creating positive and inspiring team climates.

- Champion Group Diversity and Inclusion initiatives, with a key focus on culture change, nationalization and employee wellbeing.

- Promote and review internal transfers within and outside of the Group and the JV and provide recommendations for enhancing mobility.

- Ensure employees' grievances for the Group and the JV are closed out in accordance to process and in line with our Code of Ethics.

- Design employee engagement surveys and be accountable for the necessary action planning and improvement goals.

- Sponsor employee engagement initiatives and ensure improvement measurements are tracked.

- Help elevate the internal brand of the team through communication tools.

- Management of the family office of the Group President

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