Join the UAE\'s largest bank and one of the world\'s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.
JOB PURPOSE:
This role is responsible for conducting fraud investigations, including special fraud investigations, which includes complex cases related to WB Alerts and sensitive internal fraud cases and initiating recoveries for fraud loss incidents. Job holder should work closely with Fraud Prevention & detection team to ensure learnings from investigations are converted in the practical controls to prevent reoccurrence of incidents.
KEY ACCOUNTABILITIES:
Core Responsibilities
To conduct large scale investigations, lead a team of fraud investigators to ensure fair and impartial investigations which identify root cause as well as identify the perpetrators
Ensure that investigation outcome is documented in the form of investigation and management action report in concise manner
Interact with law enforcement agencies, insurance companies, regulator etc. to discuss/brief about the incidents
To ensure best practices are implemented in the fraud investigations area to support appropriate legal/disciplinary action
To lead the automation of investigation process for reducing manual effort and improve efficiency and effectiveness of the investigation unit
Oversight of investigations conducted by First Line of Defence in the bank
Oversight of the investigations conducted by international branches and where required lead such investigations
Ensure regulatory reportings for fraud incidents are done in line with requirements
Present investigation findings and trends to stakeholders on periodic basis in the form of investigation newsletter
Qualifications
Threshold Qualifications
Post graduate
Certified Fraud Examiner, Information security, AML related certification
Years & Nature of Experience
Minimum of 12 years of experience in fraud risk investigations
Experience of using technology to prevent/detect frauds
Must have lead a team and should have been directly involved in conducting investigations including conducting investigation interviews, collecting evidence, report writing, issuing reports and presenting the findings to internal/external entities
Should have conducted investigations related to bribery and corruptions, trade finance frauds, digital channels, procurement fraud schemes and treasury products
Should be able to handle complex investigations without supervision, should not get intimidated, able to perform under pressure and with tight timelines, should be self-motivated and having high emotional intelligence so that external factors do not affect the work ethics.
Technical Competencies
Knowledge of banking products, channels and fraud schemes including those related to Corporate Banking, Treasury, IT and Operations and Personal banking group as well as fraud schemes on digital channels
Knowledge of investigation processes, evidence handling etc
IT knowledge to ensure technology is used to aid the investigations, improve the effectiveness and efficiency
Investigation, interviewing and report writing skills