Welcome guests, handle check-in and check-out, answer questions, and resolve issues. Ensure every guest has a comfortable experience from arrival to departure.
Main Duties:
Greet guests warmly and assist with arrivals and departures
Answer guest questions and resolve any problems quickly
Stay informed about room types, events, and guest preferences
Fulfill guest requests, arrange celebrations, and take care of VIPs
Keep the front desk tidy and organized
Promote hotel services, amenities, and offers
Work closely with other teams to ensure smooth service
Record guest feedback and important notes
Protect guest privacy and handle information securely
Follow health, safety, and hotel policies
Requirements:
Experience in customer service or hospitality
Friendly, helpful, and courteous
Well-organized and able to multitask
Basic computer knowledge
Flexible, willing to work different shifts
Committed to delivering excellent service
Job Type: Full-time
Application Question(s):
Do you have a Valid QID?
Can you provide NOC for Sponsorship Transfer?
* Can you Start Immediately?
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