Guest Experience Executive/ Reception
Job Description
Roles & responsibilities
Proactively engage with guests, anticipating their needs and exceeding expectations to create memorable experiences.
Manage and resolve guest complaints and issues efficiently and professionally, ensuring guest satisfaction and loyalty.
Answering telephone calls promptly
Providing information to customers and visitors
Carrying out clerical support tasks such as organising meetings, collating data, and maintaining records in excel sheets
Scheduling and following up with appointments
Maintaining filing systems in paper form or electronically using databases
Assisting with administrative tasks
Monitoring inventory of office and pantry supplies
Coordinating with the other Department staff as needed
Desired candidate profile
Minimum 3 years of experience in a guest-facing role, preferably within the hospitality industry.
Proficiency in English and any other languages is a plus.
Strong interpersonal and communication skills, with a friendly and approachable demeanor.
Excellent organizational and multitasking abilities, with the capacity to prioritize tasks effectively.
Location: Dubai South
Field: Real Estate Developer
Staff transportation is provided from our office in Dubai South to different points in Dubai.
Other benefits include medical insurance and annual airfare.
Job Type: Full-time
Application Question(s):
What is your expected monthly salary (in AED)? What is your current (previous) salary (in AED)? How long is your notice period or how soon can you join? What is your current visa status?
Location:
* Dubai (Required)
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Job Detail
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Job IdJD2260090
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned