Guess Service Assistant (sports & Leisure) Jumeirah Muscat Bay (pre Opening)
Muscat, Oman
Job Description
Guess Service Assistant (Sports & Leisure)- Jumeirah Muscat Bay (Pre-Opening) - (210000XM)
About Jumeirah Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah Muscat Bay Resort lies 15 minutes south of the city centre and 40 minutes from Seeb International Airport. The overall development will include a 1,200 square meters Talise Spa, a diving centre, a wide range of sports and leisure facilities, a selection of restaurants, bars and cafes and a kids club. The resort will also include conference and banquet facilities to cater for Oman’s growing attraction as a destination for conferences, meetings and large-scale events. The resort forms part of a larger development that includes 300 high-end residential townhouses and villas, taking advantage of some of the most beautiful, unspoilt coastline in the Middle East. About the role An exciting role has arisen for a talented Guest Service Assistant Role to join the pre-opening and SPA department at Jumeirah Muscat Bay Resort. The main purpose of this role is to work in rotation with other Guest Services Assistant ensuring a friendly welcome to the health club or any other Sport & Leisure facilities, guest satisfaction and the highest standard of service at all times. Your key responsibilities will include:
About You In order to be considered for this role, you should have the below qualifications and experiences.
About Jumeirah Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah Muscat Bay Resort lies 15 minutes south of the city centre and 40 minutes from Seeb International Airport. The overall development will include a 1,200 square meters Talise Spa, a diving centre, a wide range of sports and leisure facilities, a selection of restaurants, bars and cafes and a kids club. The resort will also include conference and banquet facilities to cater for Oman’s growing attraction as a destination for conferences, meetings and large-scale events. The resort forms part of a larger development that includes 300 high-end residential townhouses and villas, taking advantage of some of the most beautiful, unspoilt coastline in the Middle East. About the role An exciting role has arisen for a talented Guest Service Assistant Role to join the pre-opening and SPA department at Jumeirah Muscat Bay Resort. The main purpose of this role is to work in rotation with other Guest Services Assistant ensuring a friendly welcome to the health club or any other Sport & Leisure facilities, guest satisfaction and the highest standard of service at all times. Your key responsibilities will include:
- Answer telephone calls within 3 rings and adhering to the Hotel Telephone Standards
- Attend to all guests who approach the reception area in a timely/ professional manner.
- Attend to guest registration procedure efficiently and reservations using the Baron System, taking note of all essential details.
- Handle guest messages and communication needs.
- Taking reservation using the Baron booking system.
- Enter all guest data in the computer immediately and accurately.
- Ensure that leaflets and flyers are always available.
- Handle guest request and enquiries providing accurate information.
- Handle and provide towels / locker key to all members and guest
- Demonstrate a thorough knowledge of basic cashiering as provided by the accounts department and to be proficient in cash handling, book keeping and cash transfers.
- Demonstrate a thorough knowledge of all the products and services of facilities and the hotel as a whole and to be able to sell these services and products to the members/guests.
- Participate in any scheduled training programs.
- Conducts show around with regards to guest/membership facilities.
- Responsible for maintaining, updating and filing records of aerobics classes, fast messages & Lost & Found etc.
- Ensure that all sports/activities supplies are available at all times.
- Maintain the cleanliness and tidiness of the reception area at all times
- Collect the general requisition on a weekly basis
- Ensure that relationships with colleagues are good maximizing team spirit and co-operation to the good of the department and the hotel.
- Ensure that guests and members adhere to the club rules & regulations.
About You In order to be considered for this role, you should have the below qualifications and experiences.
- Hold a high school diploma or equivalent.
- Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.
- 1 years service experience in a 5 star spa .
Primary Location: Oman-Muscat
Job: Sports, Leisure and Spa
Organization: Jumeirah Muscat Bay [JMBH]
Job Posting: Aug 22, 2022, 11:52:38 PM
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Job Detail
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Job IdJD1446496
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMuscat, Oman
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EducationNot mentioned