Job Description

About Jumeirah Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different(TM) brand promise. Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah Muscat Bay Resort lies 15 minutes south of the city centre and 40 minutes from Seeb International Airport. The overall development will include a 1,200 square meters Talise Spa, a diving centre, a wide range of sports and leisure facilities, a selection of restaurants, bars and cafes and a kids club. The resort will also include conference and banquet facilities to cater for Oman's growing attraction as a destination for conferences, meetings and large-scale events. The resort forms part of a larger development that includes 300 high-end residential townhouses and villas, taking advantage of some of the most beautiful, unspoilt coastline in the Middle East. About the role An exciting role has arisen for a talented Guest Assistant Spa Manager Role to join the pre-opening and SPA department at Jumeirah Muscat Bay Resort. The main purpose of this role is to assist the Spa Manager in the planning, organizing and directing the overall operations and administrations of the department. Your key responsibilities will include:

To oversee and take responsibility for the therapy or guest services team and ensure they deliver optimum service to guest. To ensure they follow all treatment & spa standards. Construct Department Training Plan and career development. Develop strong product quality measures within Department. To maximize profit through driving revenues and controlling costs within the business. To assist in achieving budget through planned initiatives and controlling. To direct the spa team to achieve success where everyone contributes. Be responsible for a consistent great experience that exceeds expectations. and meets required standards. Ensure new spa experience development to maintain innovation and originality. To track and monitor the results of the department & individual staffs KPI on daily, weekly & monthly basic. Develop and maintain appropriate relationship with the spa guest to create a personalized and attentive service Advice guests in a professional and knowledgeable manner regarding treatments and products offered at the Spa. Ensure at the treatment rooms & facilities are full set up before beginning of a treatment according to the spa standards

About You In order to be considered for this role, you should have the below qualifications and experiences. Tertiary Education Qualifications within the spa industry Minimum of 3 years in 5 star Spa environment in a management position Computer literate Skilled in Word and Excel Knowledge of Spa treatments Ability to lead by example About the Benefits This position offers a highly competitive salary and package which includes; housing, flight tickets, medical and dental coverage, life and accident insurance, retail and leisure discounts, discounts on Jumeirah F&B Outlets and reduced hotel rates.