Description

Job Number 24030981
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city\'s lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott\xc2\xae, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.

Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
• Learning opportunities with some of the best professionals the region has to offer.
• We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.
• A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:

• World class training and development, including leadership development.
• Recognition programs.
• Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
• Discounted food & drink in all our restaurants and bars.
• Discounts for your friends and family.
• Unlimited career opportunities (Internationally and locally)
• Medical and Life insurance

OUR EXPECTATIONS FROM THE ROLE:

• Accurately process reservations, changes, and cancellations via correspondence of group rooming lists or by any other media so selected by group client, and approved by the hotel.
• Load group blocks in MARSHA and Opera, including booking suites following the established booking procedures.
• Accurately process VIP and staff reservations, including complimentary rooms.
• Review group resumes and group cover sheets and rooming lists to ensure accuracy and fulfill any special requests.
• Be able to process and build/take from blocks for affiliate groups, including tracking and maintaining inventory.
• Accurately update forecast Snapshots in Opera, including own individual groups
• Classify, record, and summarize rooming and billing data to compile and keep rooming and billing records.
• Understand and facilitate the process of overflow rooms with Event Manager and group contact.
• Attend all pre-convention meetings related to specific group and housing procedures.
• Be available on the major arrival dates for all assigned groups, including assisting the front desk with any issues that arise regarding group.
• Communicate weekly with Revenue Managers and Event Managers as to the status of the groups.
• Work closely with group contacts, maintaining open lines of communication regarding changes in status of each group, i.e. pickup, slippage, cutoff dates, etc.
• Record, store, and/or analyze information using property software.
• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
• Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
• Complete reports as specified.
• Manages bedrooms only groups.
• Manages other Familiarization reservations and social event reservations as requested.
• Performs other related tasks as assigned by management.
• Coordinate tasks and work with other departments to ensure that the department runs efficiently.
• Performs other related tasks as assigned by management.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \xe2\x80\x9cWonderful Hospitality. Always.\xe2\x80\x9d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\'s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International\'s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\'re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\'s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you\'ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That\'s The JW Treatment\xe2\x84\xa2. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,\xe2\x80\x8b begin your purpose, belong to an amazing global\xe2\x80\x8b team, and become the best version of you.

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