Job Description

Job Title

: General Manager - Sales

Location

: United Arab Emirates, Dubai

Job Type

: Full-time

Key Responsibility Areas

Lead and support Regional Managers with strategic guidance in achieving revenue, margin, and customer experience targets Monitor regional sales performance, develop action plans, drive business, customer trends, and KPIs Collaborate with top management on planning, reporting, and expansion strategies Identify growth opportunities and contribute to business development and sales planning across regions Ensure brand standards, customer experience, and operational consistency across locations Provide insight and development strategies for store-level leadership Identify market trends, competitor activity, and customer insights to inform strategy Ensure compliance with brand standards, SOPs, and audit requirements Deliver regular sales forecasts, analysis, and reports to executive leadership

What we are looking for:

8-10 years in jewellery retail, including experience as a Country Manager Excellent product knowledge and communication skills Strong leadership, communication, and reporting skills Proven ability to manage through others, with a strategic and performance-driven mindset Knowledge of business and management principles involved in strategic planning, leadership techniques, and the coordination of people and resources. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions * Fluent in Arabic & English (both written and spoken)