Contract: Temporary Salary: Competitive and Benefits
Fortnum and Mason are looking for an experienced Brand Manager to fully leverage the experience from London Piccadilly and a business of British Heritage over 314 years old. You will implement and drive the Customer Experience and Commercial Growth to support the Regional Expansion Strategy for our existing and future stores in the Middle Eastern region. This role is responsible for the implementing of brand standards and commercial operations for F&M Retail and Hospitality stores in Doha, Qatar. This will be a 1 year fixed term contract based in Doha. Ideally you will have strong experience in Retail and Hospitality. Key Accountabilities:
Assist in recruiting and establishing the operations team with the right calibre to drive success for the launch and deliver consistent brand standards
Liasing with London HQ regarding improving on service and maximising sales and covers
Own and drive performance, identifying opportunities and risk
Closely work with Marketing on initiatives to drive traffic and conversions for both Retail and Hospitality
Monitor the success of Marketing and PR events and calendar provide feedback of areas for development, and ensuring that we are always striving to deliver a sense of pleasure to our guests.
Lead and inspire your teams to deliver on a daily basis, by role modelling the Company Values, Vision and behaviours of creating a sense of pleasure to our employees and customers
Ideally you will have:
Experience in the Retail and Hospitality sector within a multi-channel environment
Solid interpersonal and communication skills with the ability to influence outcomes at all levels
Ability to demonstrate high levels of planning, organising, and time management to drive the operational execution across the region
Premium / Luxury Experience in an environment with a strong Customer Service ethos
In return you will recieve:
A competitive salary
21 days holiday + 10 bank holidays
Private medical insurance
Cultural awareness training provided
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