General Manager Abesq Doha, Hotel & Residences, Qatar
Qatar, Qatar
Job Description
Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You\xe2\x80\x99ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Key Accountabilities People
- Develop programmes and initiatives to increase team engagement that are aligned with the hotel\xe2\x80\x99s service philosophy.
- Develop, implement and monitor team member succession planning to ensure future bench strength.
- Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
- Oversee HR related actions in accordance with company rules and policies.
- Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
- Drive improvement in guest satisfaction goals.
- Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations.
- Speak to guests \xe2\x80\x93 ask for their feedback and build relationships.
- Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets.
- Analyse financials to drive revenues, future profitability and maximum return on investment.
- Use distribution channels and technology platforms to drive revenue and maximise market share.
- Lead capital plans and asset management initiatives, including working with owners to maintain or improve property\xe2\x80\x99s market leadership position.
- Ensure a safe and secure environment for guests, colleagues and hotel assets.
- Act as public relations representative to raise awareness of hotel and brand in local community.
- Drive team member involvement in community organisations, activities and businesses.
- Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel\xe2\x80\x99s carbon footprint.
- Perform other duties as assigned. May also serve as manager on duty.
- Bachelor\xe2\x80\x99s degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
- Five to ten years\xe2\x80\x99 of prior hotel management experience, or equivalent combination of education and experience.
- Experience required may vary based on size and complexity of operation.
- Must speak fluent English.
- Other languages preferred.
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Job Detail
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Job IdJD1537214
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationQatar, Qatar
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EducationNot mentioned