Job Description

The General Manager (

GM

) is responsible for overseeing the daily operations of the business, ensuring profitability, efficiency, and a high level of employee and customer satisfaction. The GM leads and manages various departments, sets goals, monitors performance, and develops strategies to drive growth and improve operational performance.

Key Responsibilities:

Operational Leadership: Oversee all day-to-day operations of the business or facility. Ensure adherence to company policies, procedures, and standards. Monitor key performance indicators (KPIs) and implement process improvements. Staff Management: Recruit, hire, train, and supervise department managers and staff. Conduct performance reviews and provide coaching and development. Foster a positive, inclusive, and productive work environment. Financial Oversight: Develop and manage budgets, forecasts, and financial reports. Monitor expenses and revenues to meet or exceed profitability goals. Analyze financial data to identify trends and cost-saving opportunities. Customer Service: Ensure high levels of customer satisfaction through quality service and support. Resolve customer complaints and issues promptly and professionally. Strategic Planning: Set long-term and short-term goals in alignment with company objectives. Identify business opportunities and areas for growth. Implement marketing and business development initiatives. Compliance and Safety: Ensure compliance with all local, state, and federal laws and regulations. Promote and enforce health and safety standards.

Qualifications:

Bachelor's degree in Business Administration, Management, or related field (MBA preferred).
o. 10+ years of experience in a management or leadership role.

Proven experience in financial management and team leadership. Excellent communication, organizational, and problem-solving skills. Strong analytical and decision-making abilities. Proficiency in MS Office and relevant business management software.

Preferred Skills:

Metal Fabrication Industry-specific knowledge or certifications. Experience with project management tools or ERP systems. Multilingual abilities (if applicable to the location or market).

Compensation

and

Benefits:

Competitive salary based on experience. Performance bonuses or profit-sharing opportunities.
Job Types: Full-time, Permanent

Pay: From AED10,000.00 per month

Education:

Bachelor's (Required)
Experience:

* Metal Industry or Any: 10 years (Required)