Gateway Operations Agent

Al-Muḥarraq, Bahrain

Job Description

(2200A2Q)
Bahrain-Kingdom of Bahrain-Muharraq | Full-time | Permanent | Shift

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
Job Overview The jobholder is responsible for inbound and outbound material for the day to day processing of dutiable material and non-dutiable into HUB and facilitates the customs clearance paperwork, to ensure all shipments are processed on time.
Main Responsibilities
  • Ensure timely customs clearance of materials at DHL (Bah-GTWY).
  • Operates, OCNT and ACA systems.
  • Ensure correct documentation is prepared for clearance and forwarded to Ground Operations in accordance with the procedures.
  • Ensure that on hold shipments are scanned on a daily basis with appropriate exception check points and coordinate with Operation Agents and Customer Service to follow up hold shipment.
  • Prepare paperwork and shipments for clearance into Bahrain by consignees or their brokers.
  • File and maintain shipment and customs documentation in a neat and orderly fashion at all time.
  • Loading cleared materials.
  • Ensures operation areas COY and NCY are cleaned, tidy and all tools are save and in place at the end of each shift.
  • Responsible to open and close all HUs for inbound and outbound shipments on time.
  • Preparing shipments manifest for inbound and outbound.
  • Moving all outbound materials to HUB on time.
  • Following up repair and return shipments
  • Following up the RTO shipments process in daily basis.
  • Make sure operation area audit in daily basis.
  • Operating Forklift in adherence to safety standards.

Education & Experience Qualifications
  • 1-2 years’ experience in a Customs and operations related role preferably in Ground Operation
  • Educated to degree standard with excellent analytical, English and numerical skills.
  • Proficient in computers.
  • Knowledge of BAH Customs Rules & Regulation.
  • Good oral and written communication skills.
  • Strong interpersonal understanding.
  • Strong problem solving capability.
  • Desire to get the job done.
  • Passion to provide excellent Customer Service.
  • Right first time philosophy.
  • Proven analytical skills
  • Team player
  • Committed to delivering quality result and exceeding expectations Posting Legal Entity DHL International B.S.C.(c)
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Job Detail

  • Job Id
    JD1442068
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Al-Muḥarraq, Bahrain
  • Education
    Not mentioned