Job Description

Offroad Garage Floor Incharge / Supervisor Location: Sharjah

Reports To: Operations Manager / Garage Owner

Job Summary:

We are seeking a highly professional and technically skilled Garage Floor Incharge / Supervisor to manage daily workshop operations in a high-performance offroad garage. This role requires a balance of technical oversight, team leadership, customer interaction, and coordination with the sales department. The ideal candidate must have hands-on experience with offroad vehicles and the ability to manage the expectations of a high-end clientele.

Key Responsibilities:

1. Workshop Floor Management

Oversee all mechanical work including repairs, upgrades, and custom modifications on offroad vehicles. Assign jobs to technicians based on skill and workload, ensuring timely completion. Ensure high standards of cleanliness, safety, and efficiency on the workshop floor.
2. Technical Supervision

Conduct quality control checks on completed work. Provide technical guidance and troubleshooting support to the team. Stay updated on the latest offroad vehicle technologies, parts, and systems.
3. Customer Relations & Sales Coordination

Work closely with the sales team to understand customer expectations, vehicle requirements, and modification plans. Communicate directly with high-end clients to explain technical work, provide updates, and handle concerns with professionalism. Act as the bridge between sales, workshop staff, and customers to ensure a seamless service experience. Provide expert input during pre-sales discussions when needed (e.g., feasibility of mods, lead time, technical limitations).
4. Team Leadership

Train and mentor mechanics and technicians to enhance their skills and productivity. Maintain a disciplined, team-oriented workshop culture. Evaluate technician performance and provide regular feedback.
5. Inventory and Equipment

Coordinate with the inventory team to ensure timely availability of parts and tools. Ensure proper usage and maintenance of workshop tools and diagnostic equipment.
6. Job Documentation & Reporting

Review and update job cards, inspection checklists, and customer reports. Maintain accurate records of work done, parts used, and time taken.
7. Safety and Compliance

Enforce safety protocols and ensure all workshop operations follow local regulations. Conduct regular risk assessments and safety briefings.
Required Qualifications & Skills:

Minimum 5 years of hands-on experience in an automotive workshop (offroad specialization preferred). Prior supervisory experience in a garage or service center. Excellent interpersonal skills to deal with high-value clients and internal sales teams. Technical expertise in 4x4 systems, offroad suspensions, tuning, wiring, and custom builds. Knowledge of premium aftermarket brands Strong organizational, time management, and decision-making skills. Basic computer literacy (Excel, job card systems, inventory software).
Preferred:

Experience in a luxury or performance-focused garage environment. Familiarity with motorsport or adventure/offroad expedition vehicles. Ability to handle multiple high-value projects under pressure.
Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED4,000.00 per month