Manage daily front desk operations: guest check-in/check-out, reservations, billing, and inquiries.
Monitor room inventory and
implement strategies to maximize occupancy and revenue
.
Promote hotel services, upsell rooms and packages, and
boost overall profitability
.
Collaborate with housekeeping, F&B, and sales teams for seamless operations
Support upselling initiatives for rooms, packages, and hotel services.
Generate and maintain daily and monthly reports on occupancy, revenue, and bookings.
Handle guest complaints and resolve issues promptly and professionally.
Maintain accurate records and ensure compliance with hotel policies.
Qualifications & Skills:
Diploma/Degree in Hotel Management or Hospitality preferred.
Experience in
front desk operations
with exposure to
revenue management
Experience with
online booking platforms
such as Booking.com, Agoda, etc.
Familiarity with PMS systems (Opera, Fidelio, or similar).
Strong communication, interpersonal, and problem-solving skills.
Proactive, customer-focused, and results-oriented.
Additional Requirements:
Flexible to work in shifts, weekends, and holidays.
Fluent in
English and Arabic
(preferred); additional languages a plus
What We Offer:
Supportive team environment in a professional hotel setting
Opportunity to grow within the hospitality industry
Be part of a
dynamic team
driving both guest satisfaction and business growth.
Hands-on experience in
revenue-focused hospitality
.
Opportunities for
career growth
in a thriving hotel environment.
To Apply:
Please submit your updated CV via Indeed. Only shortlisted candidates will be contacted.
Job Type: Full-time
Application Question(s):
What are your salary expectations for this role?
Education:
High school or equivalent (Required)
Experience:
hotel: 1 year (Required)
Language:
* Arabic (Required)
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