Front Office Executive
Dubai, United Arab Emirates
Job Description
Our Music Institute is looking for a professional front desk executive to oversee receptionist and marketing duties. You will perform a range of duties including answering phone calls, greeting customers, managing class schedules and payments. Your central goal is to provide our customers with friendly customer service and support. As the \xe2\x80\x98face\xe2\x80\x99 of the Institute, the successful candidate will be presentable and friendly, with outstanding people skills. The ideal candidate should have excellent communication and organizational skills. Position: Full-time Timings:
- Weekdays: 02pm - 10pm
- Weekends: 9.30am - 08pm (Break: 01pm - 02.00pm)
- Greet guests and provide them with superb customer service
- Answer all client queries through any channel - calls, emails, social media or WhatsApp
- Handle customer payments & student registrations in the CRM
- Manage class schedules by communicating with students and teachers
- Track & manage office equipment and supplies
- Friendly and patient being around children
- A minimum of 1-2 years of proven experience in a similar role
- Excellent command of spoken & written English to smoothly converse with guests of all nationalities.
- Good understanding of office administration and basic bookkeeping practices
- Passion for creative photography & videography is a strong plus for marketing
- Excellent organizational and multi-tasking abilities
- Strong knowledge of Word, Excel, PPT programs
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Job Detail
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Job IdJD1505530
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned