Job Description

We are looking for a well-presented, customer-oriented

Front of House Receptionist

to be the face of our high-end aesthetic clinic. This role is key to ensuring a seamless and premium customer experience, from appointment scheduling to handling payments and upselling services.

Key Responsibilities:

Greet clients warmly and ensure a welcoming atmosphere at all times Manage the entire customer journey, ensuring satisfaction from entry to exit Handle client inquiries, resolve complaints, and escalate issues when needed Upsell in-house treatments and products, contributing to overall sales performance Oversee appointment management: bookings, rescheduling, and cancellations Accurately process all payments, including cash, card, and package redemptions Work closely with therapists and stylists to ensure timely service delivery Maintain cleanliness and organization at the reception area Keep client records and database updated

Requirements:

Proven experience in a

reception or front desk

role within a

salon, clinic, or luxury hospitality setting

Strong interpersonal and communication skills Ability to multitask and stay calm under pressure Sales-oriented with a proactive approach to upselling Tech-savvy; experience with salon/clinic booking software is a plus Fluent in English (Arabic or other language skills are a plus)

Benefits:

Competitive base salary plus attractive commission structure Opportunity to work with a leading brand in the beauty and aesthetics industry Career growth and training opportunities
Job Type: Full-time

Pay: AED7,500.00 - AED10,000.00 per month

Application Question(s):

Do you have experience working in any of the high-end salon or aesthetic clinic? * How many years of experience do you have working in the Front of House (Reception)?