Job Description

We are seeking a personable, well-organized, and proactive

Receptionist

to join our

Luxury Gym

team. The ideal candidate has prior experience in a fitness or sports setting, is confident using CRM or membership management systems, and thrives in an energetic, wellness-focused environment.

Key Responsibilities

Greet members and guests warmly, delivering exceptional customer service at all times. Handle member check-ins, inquiries, renewals, and class scheduling efficiently. Maintain accurate member information and complete daily administrative tasks using the CRM system. Respond promptly and professionally to phone calls, emails, and messages. Assist with the promotion and sale of memberships, packages, and retail items when required. Ensure the reception area remains clean, organized, and welcoming. Collaborate with trainers and team members to support smooth daily operations. Perform general administrative duties, including scheduling, filing, and data entry.

Requirements

Previous experience in a gym, fitness center, or similar customer-facing role. Familiarity with CRM or membership management software. Strong communication and interpersonal skills. Highly organized, dependable, and able to multitask in a fast-paced environment. Professional, approachable, and comfortable working in a fitness-focused setting. An active or health-conscious lifestyle is an advantage and aligns with our culture.

What We Offer

Competitive compensation A positive, energetic, and supportive work environment Opportunities for growth and professional development Optional gym membership or fitness-related benefits
Job Type: Full-time

Application Question(s):

What is your salary expectation? (AED p/month) What's your notice period?
Language:

* Italian (Required)