We are seeking a professional and customer-focused
Female Front Desk Receptionist
to join our team at Tamani Marina Hotel. The ideal candidate will be fluent in Arabic and English, have at least
1 year of Front Office experience in the UAE
, and be proficient with
Opera PMS
.
Key Responsibilities:
Welcome guests warmly and ensure smooth check-in and check-out procedures.
Handle guest inquiries, provide accurate information, and resolve complaints in a professional manner.
Manage reservations, room allocations, and updates through
Opera PMS
.
Coordinate with housekeeping, concierge, and other departments to ensure guest satisfaction.
Maintain accurate guest records and financial transactions.
Uphold hotel policies, procedures, and brand standards.
Deliver exceptional guest service with a positive and professional attitude.
Requirements:
Female candidate -
Arabic speaker
(fluent in Arabic & English).
Minimum
1 year experience
in Front Office/Reception in a UAE hotel.
Opera PMS knowledge
is mandatory.
Strong communication and interpersonal skills.
Presentable, well-groomed, and professional.
Ability to multitask and work under pressure in a fast-paced environment.
What We Offer:
Competitive salary and benefits package.
Accommodation, meals, and transportation provided as per hotel policy.
Professional working environment with opportunities for career growth.
Job Type: Full-time
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