Front Desk Agent - Guest Services
Join the legendary Queen Elizabeth II (QE2) Hotel, Dubai's only floating hospitality landmark. We are seeking a Front Desk Agent to provide exceptional service at one of the world\'s most iconic maritime heritage hotels.
Job Location: Dubai, UAE
Industry: Hospitality
Function: Front Desk / Guest Services
Salary: 4000-5500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full Time
Step into history and deliver memorable guest experiences aboard the QE2. As a Front Desk Agent, you will be the first point of contact for guests, handling check-in/out processes, managing reservations, and offering personalized service that reflects the elegance of British heritage.
Key Responsibilities

• Perform guest check-ins and check-outs using Opera Cloud
• Welcome guests with warmth, answer calls, and handle inquiries efficiently
• Manage daily guest and occupancy reports, including group arrivals
• Inform guests about room availability, hotel rates, and services
• Coordinate with housekeeping to ensure rooms meet guest expectations
• Maintain accurate and up-to-date reservation information
• Ensure a seamless front desk operation that enhances guest satisfaction

Job Requirements

• Prior experience as Front Desk Agent or Receptionist in a UAE hotel
• Proficiency in Opera Cloud and Microsoft Office tools
• Fluent in English; additional language skills are an advantage
• Strong interpersonal and communication abilities
• High attention to detail and excellent organizational skills
• A passion for hospitality and delivering premium guest service

What We Offer

• Competitive salary and benefits package
• Staff accommodation and duty meals
• Health insurance and annual leave benefits
• Unique opportunity to work on a globally recognized maritime icon
• Training, development, and career growth in a dynamic hotel environment

About the Company
The Queen Elizabeth II Hotel is a unique floating hospitality destination docked in Port Rashid, Dubai. A celebrated British ocean liner turned luxury hotel, the QE2 features 447 distinctive rooms, immersive history tours, and elegant dining venues. This one-of-a-kind setting offers guests and staff the rare experience of living and working aboard a legendary ship, bridging heritage with modern luxury.
Job Title Front Desk Agent - Guest Services
Front Desk Agent - Guest Services
Join the legendary Queen Elizabeth II (QE2) Hotel, Dubai's only floating hospitality landmark. We are seeking a Front Desk Agent to provide exceptional service at one of the world\'s most iconic maritime heritage hotels.
Job Location: Dubai, UAE
Industry: Hospitality
Function: Front Desk / Guest Services
Salary: 4000-5500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full Time
Step into history and deliver memorable guest experiences aboard the QE2. As a Front Desk Agent, you will be the first point of contact for guests, handling check-in/out processes, managing reservations, and offering personalized service that reflects the elegance of British heritage.
Key Responsibilities

• Perform guest check-ins and check-outs using Opera Cloud
• Welcome guests with warmth, answer calls, and handle inquiries efficiently
• Manage daily guest and occupancy reports, including group arrivals
• Inform guests about room availability, hotel rates, and services
• Coordinate with housekeeping to ensure rooms meet guest expectations
• Maintain accurate and up-to-date reservation information
• Ensure a seamless front desk operation that enhances guest satisfaction

Job Requirements

• Prior experience as Front Desk Agent or Receptionist in a UAE hotel
• Proficiency in Opera Cloud and Microsoft Office tools
• Fluent in English; additional language skills are an advantage
• Strong interpersonal and communication abilities
• High attention to detail and excellent organizational skills
• A passion for hospitality and delivering premium guest service

What We Offer

• Competitive salary and benefits package
• Staff accommodation and duty meals
• Health insurance and annual leave benefits
• Unique opportunity to work on a globally recognized maritime icon
• Training, development, and career growth in a dynamic hotel environment

About the Company
The Queen Elizabeth II Hotel is a unique floating hospitality destination docked in Port Rashid, Dubai. A celebrated British ocean liner turned luxury hotel, the QE2 features 447 distinctive rooms, immersive history tours, and elegant dining venues. This one-of-a-kind setting offers guests and staff the rare experience of living and working aboard a legendary ship, bridging heritage with modern luxury.
Post Details
Job Start Date
Salary from 4000.00
Salary to 5500.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location