Objectives: The Freight Officer works with customers, logistics operators and customs officials for the planning and tracking the movement of goods. Reports to: Operations Manager Responsibilities & Tasks: A. Perform operations and advise clients on tariff/rates/costs/quotations. B. Propose recommendations in cargo consolidation solutions for space and cost. C. Propose recommendations in cargo handling solutions considering timeline and resource factors. D. Propose recommendations in methods to manage dangerous goods. E. Review cargo handling and delivery operations according to rating principles. F. Arranging FCL (Full Container Loads), LCL (Less Container Loads) Trailer and Air freight. G. Communicating directly with clients to ensure that they are kept up to date in respect of the shipping status of their consignments. H. Ensuring that the client is offered positive communication in the event of a shipping problem, being pro-active to provide a solution where possible. I. Preparing and providing documents to customers in accordance with the terms of shipment standard operating procedures Minimum Educational Qualifications & Previous Experience:
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