Job Description

Key Roles & Responsibilities

Operations Management

Oversee day-to-day operations of multiple food trucks, ensuring smooth service, punctual deployment, and efficient workflow. Coordinate food truck locations, operating schedules, setup, and closure in alignment with business requirements and permits. Ensure all trucks are fully operational, clean, and compliant with safety, hygiene, and municipality regulations. Monitor equipment functionality, arrange preventive maintenance, and report technical issues promptly.
Specialty Coffee & Senior Barista Oversight

Lead and enforce specialty coffee standards, including espresso extraction, grinder calibration, brewing techniques, milk texturing, and beverage consistency. Conduct regular quality checks to ensure all coffee and beverage products meet approved taste profiles and presentation standards. Support menu execution for both beverages and food items, ensuring consistency across all food truck units. Act as the technical reference for baristas, resolving complex coffee-related or operational issues.
People Management & Training

Supervise, train, and motivate baristas and food truck crew to achieve high productivity and service excellence. Conduct on-the-job training, refresher sessions, and performance coaching for new and existing staff. Ensure staff adherence to SOPs, uniform standards, grooming policies, and professional conduct. Support manpower planning, duty rosters, and shift coordination across multiple food trucks.
Quality, Safety & Compliance

Enforce strict compliance with food safety, HACCP, hygiene, and health authority standards. Ensure correct handling, storage, and rotation of food and beverage products. Maintain accurate operational checklists, temperature logs, and cleaning schedules. Address non-compliance issues immediately and implement corrective actions.
Inventory & Cost Control

Monitor inventory levels, control wastage, and ensure proper stock rotation (FIFO). Coordinate requisitions, deliveries, and stock transfers between food trucks. Support cost control initiatives by minimizing waste, monitoring portion control, and preventing losses.
Customer Experience & Brand Representation

Act as the brand ambassador across all food truck locations, ensuring consistent service and product quality. Handle customer feedback, complaints, and special requests in a professional and solution-oriented manner. Ensure a friendly, engaging, and efficient service environment at all times.
Reporting & Communication

Reports to the F&B Manager. Prepare daily and weekly operational reports covering sales performance, staffing, issues, and quality observations. Communicate effectively with management regarding operational challenges, improvements, and resource requirements. Coordinate with central kitchen, warehouse, and maintenance teams as required.
Qualifications & Experience

Minimum 3-5 years of experience in specialty coffee operations, with proven senior barista and supervisory experience. Demonstrated experience in managing or supervising food truck or multi-outlet F&B operations. Strong technical knowledge of specialty coffee equipment and brewing methods. Valid driving license (mandatory). Experience working in a fast-paced, mobile, and outdoor operational environment.
Skills & Competencies

Strong leadership, team management, and coaching skills Advanced specialty coffee and beverage expertise Excellent organizational and multitasking abilities Strong problem-solving and decision-making skills High attention to detail and quality standards Effective communication and interpersonal skills Flexibility to work varied shifts, weekends, and public holidays
Performance Expectations

Consistent product quality and service standards across all food trucks High staff performance, discipline, and engagement Compliance with food safety and operational standards Efficient cost and inventory management Positive customer feedback and brand reputation
Job Types: Full-time, Permanent

Pay: AED4,000.00 - AED6,000.00 per month

Experience:

Head Barista: 4 years (Preferred)
License/Certification:

* UAE Driving License (Required)