Job Description

Food and Beverage Supervisor - Room Service - Holiday Inn & Suites Dubai Festival City - Dubai, UAE
Role Summary
IHG Hotels & Resorts is looking for a Food and Beverage Supervisor to join the Room Service team at Holiday Inn & Suites Dubai Festival City. In this role, you will oversee daily in-room dining operations, ensuring smooth service, compliance with standards, and guest satisfaction. You will also provide leadership to the team, manage cash handling, and support menu development, contributing to the overall success of the hotel's food and beverage operations.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Food Services / Hospitality
Function: Food Preparation / Service
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
What You'll Do

• Conduct shift briefings in the absence of a manager to communicate hotel activities and priorities
• Supervise cash handling, banking procedures, and prepare daily cash flow reports
• Resolve guest complaints during shift and document issues for follow-up
• Oversee the maintenance of service equipment and stock control procedures
• Monitor standards of guest facilities, services, and minibar operations
• Inspect storage areas to ensure proper organization and adherence to FIFO standards
• Support the creation of menus and wine lists with the management team
• Supervise in-room dining service, ensuring timely and professional delivery
• Provide training, guidance, and support to team members to maintain high performance

Ideal Profile

• At least 1 year of supervisory experience in food and beverage within a 5-star hotel
• High school diploma required; a college or university degree is an advantage
• Strong communication and guest service skills in English; additional languages are a plus
• Ability to plan, analyze, and prioritize tasks effectively under pressure
• Proficient in basic Microsoft Word and Excel
• Flexible availability, including nights, weekends, and holiday shifts
• Ability to work independently as well as lead a team environment

Why Join Us
IHG Hotels & Resorts provides competitive pay, benefits, and career development opportunities within a supportive and inclusive culture. At Holiday Inn & Suites Dubai Festival City, you'll be part of a team that values trust, respect, and teamwork while offering world-class training and impressive room discounts.
About the Company
IHG Hotels & Resorts is one of the world's largest hospitality groups with a portfolio that includes InterContinental, Crowne Plaza, voco, Holiday Inn, and Staybridge Suites. Holiday Inn & Suites Dubai Festival City is part of a unique cluster of four IHG properties, offering modern accommodations, diverse dining, and extensive event facilities in one of Dubai's premier locations. By joining IHG, you'll be part of a global family committed to service excellence, diversity, and professional growth in the UAE's thriving hospitality market.
Job Title Food and Beverage Supervisor - Room Service - Holiday Inn & Suites Dubai Festival City - Dubai, UAE
Food and Beverage Supervisor - Room Service - Holiday Inn & Suites Dubai Festival City - Dubai, UAE
Role Summary
IHG Hotels & Resorts is looking for a Food and Beverage Supervisor to join the Room Service team at Holiday Inn & Suites Dubai Festival City. In this role, you will oversee daily in-room dining operations, ensuring smooth service, compliance with standards, and guest satisfaction. You will also provide leadership to the team, manage cash handling, and support menu development, contributing to the overall success of the hotel's food and beverage operations.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Food Services / Hospitality
Function: Food Preparation / Service
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
What You'll Do

• Conduct shift briefings in the absence of a manager to communicate hotel activities and priorities
• Supervise cash handling, banking procedures, and prepare daily cash flow reports
• Resolve guest complaints during shift and document issues for follow-up
• Oversee the maintenance of service equipment and stock control procedures
• Monitor standards of guest facilities, services, and minibar operations
• Inspect storage areas to ensure proper organization and adherence to FIFO standards
• Support the creation of menus and wine lists with the management team
• Supervise in-room dining service, ensuring timely and professional delivery
• Provide training, guidance, and support to team members to maintain high performance

Ideal Profile

• At least 1 year of supervisory experience in food and beverage within a 5-star hotel
• High school diploma required; a college or university degree is an advantage
• Strong communication and guest service skills in English; additional languages are a plus
• Ability to plan, analyze, and prioritize tasks effectively under pressure
• Proficient in basic Microsoft Word and Excel
• Flexible availability, including nights, weekends, and holiday shifts
• Ability to work independently as well as lead a team environment

Why Join Us
IHG Hotels & Resorts provides competitive pay, benefits, and career development opportunities within a supportive and inclusive culture. At Holiday Inn & Suites Dubai Festival City, you'll be part of a team that values trust, respect, and teamwork while offering world-class training and impressive room discounts.
About the Company
IHG Hotels & Resorts is one of the world's largest hospitality groups with a portfolio that includes InterContinental, Crowne Plaza, voco, Holiday Inn, and Staybridge Suites. Holiday Inn & Suites Dubai Festival City is part of a unique cluster of four IHG properties, offering modern accommodations, diverse dining, and extensive event facilities in one of Dubai's premier locations. By joining IHG, you'll be part of a global family committed to service excellence, diversity, and professional growth in the UAE's thriving hospitality market.
Post Details
Job Start Date
Salary from 6000.00
Salary to 8000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required