Food Operations Specialist About Calo Launched in Bahrain in 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. Where this role fits in our mission To ensure a great and consistent product experience for our customers, this role sits between the Food and Operations teams to communicate, coordinate, and apply This role in one sentence Be the link between the central food team and the local production teams and own the recipe guideline updates and dashboard updates where required. Accountable for giving the kitchen(s) the correct information through documentation and processes in order to deliver a consistent food experience. What you’ll be working on Liaising between the Brand, Food, and Operations Team to roll out the monthly meal plans
Receive the monthly plans brief from the brand team and gather feedback from the local business unit regarding sourcing and capacity
Maintain a list of required equipment developed by the Scaling Chefs to be shared with all country operations ahead of new launches
Be the single point of contact between local Production & Supply chain teams (and regional team if information is required) for new menu item launches
Coordinate with the business units on scheduling training sessions with the scaling and training chefs
Respond to production team clarifications on menu items
Respond to daily operations questions on menu portioning guidelines and cooking methods
Receive all recommendations from the kitchens, and create a tracker for all experiments regarding cooking method changes
Receive the feedback from the local business units on new / alternative ingredients and capture it as part of the tracker above
Work with the central scaling chef and within nutritional specs to approve alternative ingredients due to unavailability (create a clear process flow)
Ensure dashboard is up to date solving the below:
Ingredients, meal level, components level, in order to enable the kitchen to correctly schedule production, planning and costing
Working expectations Reporting to
This role will report into the lead of the Food Team
Measures of success
Create a seamless tracking framework for all projects coming from the food team and operations team
Ensure the dashboard data is up to date
Timely response to all daily operations tasks
Tracking the progress of Supply Chain initiated cost savings if they align with quality and nutrition standards
Coordinate with the business units on scheduling training sessions with the Scaling and Training chefs
Respond to and receive requests from the operations team
When adding a new ingredient, talk to the local supply chain teams with the specs sheet, source it and update the cost on the sheet
Communicate with the kitchens if they need new equipment
0Ku5GfqfEf
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.