Food And Beverage Supervisor
Dibba Al-Fujairah, United Arab Emirates
Job Description
We\xe2\x80\x99re looking for a Restaurant Supervisor to join our team located in Dibba, Al Fujairah. The Restaurant Supervisor will be responsible for supervising the day-to-day operations of the restaurant and bar outlets, including managing staff, overseeing guest service, and ensuring that the restaurant runs smooth operation. The ideal candidate for this position will have experience in a supervisory role, excellent customer service skills, and a commitment to ensuring that the restaurant is a positive and welcoming environment for all. Restaurant Supervisor Duties:
- Provide professional and customer-focused service to our guests, ensuring their dining experience will become a memorable experience and your role will include key responsibilities such as:
- To be proficient in the History of the Specialty Outlets and act as an ambassador to it
- To supervise a station and ensure that standards are maintained at all times
- To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect Sequence of service delivery and our LIFE values
- To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets and Rotana standards
- To continuously collect feedback from guests and report it back to the Management
- Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
- Ensure the proper appearance and grooming of assigned Colleagues
- Handle the welcome of arriving Guests and their seating through the Maitre D\xe2\x80\x99Hotel and take over, if he/she is not available
- Maintain a professional and friendly relationship with the Outlet patrons to ensure their well-being
- Well versed and knowledge in the Outlet\xe2\x80\x99s menu, promotional activities and other relevant issues concerning the outlets and the Hotel
- Contribute to meet and maximize the monthly revenue budget for the respective outlet
- Operate in a safe and environmentally friendly way to protect guests\xe2\x80\x99 and colleagues\xe2\x80\x99 health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
- To Handle special dietary requirements in a professional way and keep both Kitchen Sous-chef and Manager informed
- To report any issue within the outlets to Housekeeping, and Engineering
- To handle in a professional way wine that is rejected or corked and hand-over the same to the Restaurant Manager
- To handle a loud, intoxicated or abusive guest
- To assist a guest or colleague that is feeling unwell
- Operate in a safe and environmentally friendly way to protect guests\xe2\x80\x99 and colleagues\xe2\x80\x99 health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
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Job Detail
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Job IdJD1596057
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDibba Al-Fujairah, United Arab Emirates
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EducationNot mentioned