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Consistently offer professional, friendly, warm and engaging service
Demonstrate a complete understanding of outlet policies, procedures and service standards
Have full knowledge of the menu and beverage lists in your outlet, as well as all other promotions taking place in the Hotel
Have knowledge of all menu items, garnishes, contents and food preparation methods
Assist Guests regarding menu items in an informative and helpful way
Follow all of safety and sanitation policies when handling food and beverage
Report to work on time in a neatly pressed, clean uniform and name badge
Understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs
Attend pre-meal briefing, weekly, and monthly meetings to continually improve the Guests experience
Follow all of safety and sanitation policies when handling Food & Beverage
Follow outlet policies, procedures and service standards
Make sure linen is counted properly at the end of the shift
Other duties as assigned
Qualifications
Excellent communication and organizational skills
English fluency is a must; Arabic speaking is an asset
Highly responsible & reliable
Work well under pressure in a fast paced environment
Must be able to work well in a team environment
Previous Micros experience an asset, but not required (training provided)
Strong interpersonal and problem solving abilities
Additional Information
F & B Attendants for Mercure Abu Dhabi Downtown
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