Job Description

Degree Level: Bachelor's Degree
:
Key Responsibilities
1. Strategy & Planning * Participate actively in commercial activities, including lead generation, bid estimations, budgeting, and tender submissions.

• Plan, generate, and defend financial and operational results in line with approved business plans and targets.
• Manage the full project lifecycle, including scope definition, planning, execution, monitoring, and delivery.
• Contribute to departmental risk management by identifying, assessing, and mitigating operational and commercial risks.

2. Operations Management * Ensure effective allocation and utilization of human and material resources across all projects and contracts.

• Lead, coach, mentor, and evaluate project and site teams, ensuring clarity of roles, expectations, and performance objectives.
• Develop, implement, and manage comprehensive hard services maintenance strategies, including:

• Planned Preventive Maintenance (PPM)
• Reactive and corrective maintenance
• Predictive maintenance
• Capital improvement projects
• Ensure effective operational implementation of maintenance plans and achievement of contractual SLAs and KPIs.
• Analyze performance data and implement improvement plans to optimize service delivery, costs, and contract outcomes.
• Monitor industry trends, evaluate new maintenance technologies, tools, and methodologies, and recommend innovations where applicable.
• Ensure project budgets are controlled, costs are optimized, and accurate invoicing and collections are achieved within agreed timelines.

3. Business Development & Client Management * Establish and maintain strong relationships with clients, suppliers, subcontractors, and stakeholders to ensure high levels of customer satisfaction.

• Identify, research, and pursue new business opportunities and contract renewals.
• Support the preparation of high-quality technical and commercial proposals aligned with client requirements to maximize bid success.

4. HSEQ & Compliance * Ensure compliance with all Health, Safety, Environmental, and Quality (HSEQ) requirements, minimizing risks and incidents.

• Ensure all operations comply with UAE laws, regulations, and governing authorities.
• Ensure service delivery aligns with applicable international quality and FM standards.

Qualifications & Experience
Education:

• Bachelor's or Master's Degree in Facilities Management or Engineering

Experience:

• Minimum 10 years' experience in a senior technical services role
• Minimum 5 years' experience in a managerial position within Facilities Management
• Proven experience managing hard FM services (MEP, HVAC, Civil)

Licenses:

• Valid UAE Driving License (Mandatory)

Skills & Competencies

• Strong technical background in MEP and Civil systems
• Planning, organizing, and strategic thinking
• Project and contract management expertise
• Financial acumen and budget control
• Vendor and subcontractor management
• Team leadership and people management
• Excellent verbal and written communication skills

About Us:
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Skills Required