JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people\xe2\x80\x99s health. We\xe2\x80\x99re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of .

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

First Line Manager

This position works out of our UAE location in the Abbott Nutrition Division

About Nutrition Division

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands \xe2\x80\x93 including Similac\xc2\xae, PediaSure\xc2\xae, Pedialyte\xc2\xae, Ensure\xc2\xae, Glucerna\xc2\xae and ZonePerfect\xc2\xae \xe2\x80\x93 to help get the nutrients they need to live their healthiest life.

As First Line Manager, you\'ll Contribute to the long-term growth of Abbott Nutrition products in territory by increasing awareness among Health Care Professionals on the important role of nutrition in improving quality of life, and the superiority of Abbott products to competitor brands.

Gain new business and grow existing business through a omnichannel, customer engagement strategy that builds HCP confidence in and loyalty to Abbott brand products.

Develop and sustain the knowledge, customer engagement skills, and business acumen of Medical reps to build a high performing ethical sales team

Develop KOL relationships to promote the Abbott brand and influence the perception of Abbott products as the brand of choice, by HCPs in all specialties and at all levels

What You\'ll Do-

Enable ethical field force to meet regional and team KPIs

Analyze market ,category and channel opportunities within territory/area using real-time omnichannel business intelligence to identify opportunities for market share growth at the customer/account level

Leverage business analytics and customer insights to conduct on-going analysis of growth potential throughout the region and create an omnichannel engagement strategy to establish Abbott as the brand of choice throughout the region

Develop and support the execution of account plans using an integrated customer omnichannel engagement strategy

Deploy marketing programs to target customers and accounts via the Medical Reps, including education, execution, and tracking of program impact/success

Observe and provide progressive, real-time coaching and feedback to Medical reps on every aspect of the customer engagement process

Accelerate the development of digital knowledge and application in Medical reps through mentoring, coaching and role-modeling

Build and maintain relationships with customers and accounts across digital, remote/virtual and face to face channels to increase awareness and loyalty to Abbott brand products

Collaborate with the training/SFE to Optimize team performance by identifying knowledge and skill gaps in Medical reps across the team and create individual development plans to elevate capabilities across the territory/area

Provide direct, on-going support to Medical reps in the field through collaborative problem-solving, mentoring, coaching, feedback and escalations

Develop and expand network of KOLs throughout the territory/area, reflecting to influence at all levels of an account (not limited to HCPs)

Work cross-functionally with Marketing ,Analytics and SFE to gather and interpret customer and market behavior data, translating omnichannel engagement data into real-world activities

Role-model ethical behavior by demonstrating integrity and transparency

Act in alignment with compliance and regulatory expectations

Key Success Factors

Strong customer insight skills, including integrating digital tools and platforms with traditional touchpoints across channels, and interpreting and translating online and offline customer behaviors into strategic activities

Accurately analyzing the key strengths and development needs of team members, both individually and as a total team, to identify critical development actions

A tendency to \xe2\x80\x9cown the business\xe2\x80\x9d, holding themselves and their teams accountable for the quality of execution

Ability to influence a variety of internal and external customers at all levels

Ability to experiment and navigate the discomfort of change for self and while leading others

Comfort with complexity, critical thinking and problem-solving (mental agility)

Ability to make new connections between data and insights, and to make these ideas understandable and actionable to others

Linking and communicating the relationship between account and territory/area plans, and overall brand strategy in the short- and long-term

Working collaboratively with cross-functional partners (Marketing, Analytics, SFE) to optimize quality and accuracy of customer and segment data

Required Qualifications

Minimum of 3-5 years in a similar position with relevant experience preferably in Nutrition segment in UAE

Proven track record in sales

Capable of developing forecasts and strategies to achieve sales.

People management experience is mandatory.

Competencies

Consultative Selling

Customer Engagement

Strategic Account Management

Digital Knowledge & Application

Customer Insights

Financial & Business Acumen

Executional Excellence

People Management

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Sales Force

DIVISION: ANI International Nutrition

LOCATION: United Arab Emirates
Abu Dhabi : Abu Dhabi Islamic Bank Building

ADDITIONAL LOCATIONS:

WORK SHIFT: Standard

TRAVEL: Not specified

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES: Not Applicable

Abbott