Job Description

Finance and Billing Administrator (US Time Zone, Full-Time)

Enzo Dialer

is seeking a meticulous and highly organized

Finance and Billing Administrator

to join our team. This is a critical full-time role responsible for managing the entire billing lifecycle for our customers, ensuring accuracy across all financial and CRM systems, and supporting our finance operations.

If you thrive on precision, enjoy solving complex billing puzzles, and are looking for a key operational role in a fast-paced environment, we encourage you to apply!

Core Responsibilities

As our Finance and Billing Administrator, you will be the backbone of our customer invoicing and payment processes:

Invoicing & Payments:

Create and accurately send invoices to all Enzo Dialer customers. Reconcile incoming payments from various sources, including

Stripe, ACH, and manual transfers

.

Account Management:

Track and actively manage

overdue accounts

, sending timely reminders and coordinating with the sales team to resolve delinquencies.

Subscription Management:

Handle all customer subscription changes, including

upgrades, downgrades, and cancellations

.

Data Integrity:

Regularly

validate setup fees and recurring charges

against data in our CRM. Maintain strict accuracy and consistency between

Stripe, CRM, and internal financial records

.

Reporting:

Prepare essential monthly reports detailing

revenue and churn

for management review.

Issue Resolution:

Efficiently manage

refund requests, chargebacks, and disputes

. Collaborate closely with the Customer Success team to resolve all billing-related customer issues.

Finance Support:

Support the broader finance team with tasks related to

month-end close, revenue recognition, and affiliate payouts

.
Qualifications and Skills

Proven experience in a billing, finance, or accounting role, preferably with a subscription-based business model. Familiarity with billing platforms (e.g.,

Stripe

) and CRM systems is a significant plus. Strong proficiency in data management and attention to detail is essential. Excellent communication and organizational skills. Ability to work independently and manage multiple tasks in a time-sensitive environment. Must be available to work within the

US time zone

.
Salary and Details

Job Type:

Full-Time

Salary Range:

$1,000 - $1,200 per month

Location:

Remote (US Time Zone)

Ready to bring your billing expertise to Enzo Dialer? Apply today!

Job Type: Full-time

Pay: E38,000.00 - E50,000.00 per month