Job Description

JOB PURPOSE

Field Support Engineers are professionals who handle implementation & support related activities on-site related to LAN/WAN/Wireless/CCTV/VoIP networks. Also able to configure WAN links (Internet/MPLS/Cellular) in many different environments and connect or bridge them with customer LAN
segment to provide WAN services

KEY RESPONSIBILITIES

Field Support Engineer has a wide range of responsibilities, which includes:

Perform installations & troubleshooting of Routers, Switches, Firewalls, CCTV, Wireless, VoIP and other IT solutions based on IP network along with structured cabling

Shall be familiar to use Single/Multi Mode fiber cables with LC/UPC or SC/APC connector types and able to perform power loss & OTDR testing. Splicing would be a plus. Having excellent experience with Copper RJ-11 & RJ-45 cabling & connector (punching) using Connectors / IOs and harnessing in racks/patch panels along with using network cable testersbasis or based on demand from user.detail.

QUALIFICATIONS & EXPERIENCE

Diploma OR BS/B.E degree in Computers Science, Telecommunications, Information Technologyor relevant field 4+ years of experience in implementation & troubleshooting for LAN/WAN, Wireless, CCTV, VoIPPhones / SIP Trunks, Structured cabling, routers/switches mounting, Access Points installation,Server installation/mounting.We offer competitive salary, candidates interested to work with us in UAE may forward their updated CV to recruitmentxtnrshj@gmail.com Able to carry out troubleshooting of equipment/networks and resolve L1 issues Coordinate with L2/L3 teams and Vendors for support related cases Test and configure software/systems and maintain and repair hardware and devices on routine Plan, organize and schedule site visits with customers for installations & UAT Ensure documentation for successful UAT and handover of services to customer Ensure documentation of all routine works and user complaints along with resolution steps in Must be able to lift and carry equipment weighing about 30 lbs (if required) CompTIA A+, CompTIA Network+ certifications would be a plus

QUALIFICATIONS & EXPERIENCE

Diploma OR BS/B.E degree in Computers Science, Telecommunications, Information Technology
or relevant field
4+ years of experience in implementation & troubleshooting for LAN/WAN, Wireless, CCTV, VoIP
Phones / SIP Trunks, Structured cabling, routers/switches mounting, Access Points installation, Server installation/mounting.

We offer competitive salary, candidates interested to work with us in UAE may forward their updated CV to recruitmentxtnrshj@gmail.com

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month