Job Description

We are looking for a Field Support Engineer for one of our clients with the following details:
Start Date: ASAP
Contract: Long term and will get renewed every year
Location: Abu Dhabi
Qualifications & Experience Required

• Bachelor's degree in Engineering, Electronics, or a related technical field.
• Proven experience with radar systems (installation, configuration, troubleshooting).
• Strong technical knowledge of radar hardware and software, including signal processing and calibration.
• Ability to read and interpret technical diagrams, schematics, and manuals.
• Proficient in the use of diagnostic tools and test equipment.
• Experience with RF systems, antennas, and electronic warfare systems is a plus.
• Excellent communication and customer service skills.
• Fluent in English is mandatory. French, Dutch and Arabic are a plus.
• Ability to obtain Security clearance to access military sites.
• Willingness to travel extensively (domestic and international), to work on-call and shifts, in various field environments and conditions.
• Ability to work independently, manage time effectively, and handle multiple tasks simultaneously.

• Provide field support for installation, configuration, and maintenance of radar systems.
• Diagnose, troubleshoot, and resolve technical issues on-site and remotely.
• Perform routine inspections, preventive maintenance, and system updates.
• Manage system configurations, including version control, documentation, and change tracking to ensure consistency and compliance with client requirements.
• Offer training and guidance to end-users and maintenance personnel on radar systems operation and best practices.
• Work with cross-functional teams (engineering, project management) to escalate and resolve complex issues.
• Support supply chain and logistics tasks, such as tracking spare parts, ensuring timely delivery, and managing the logistics for field maintenance activities.
• Prepare detailed reports on support activities, system performance, and customer feedback.
• Ensure compliance with safety regulations and company policies while working in the field.
• Maintain up-to-date knowledge of the latest radar technologies and company product offerings.