Job Description

Role and Responsibilities

We are looking for two Field Service Representatives to provide on-site technical support to the operators and staff at the Joint Simulation and War-Game Centre (JSWGC).

Key responsibilities include but are not limited to:

Representing CAE to the Customer and End User. Providing onsite technical support to JSWGC operators and staff running GlobalSim and supporting software at the hub and spoke locations. Assist in the development and conduct of exercises. Assist in building the database, ORBATs, scenarios and mapping. Assist with running software updates and resolving hardware and software issues, liaising with 3rd party companies, when required. Ensure that all security processes, procedures, and documentation standards in relation to the assignment are adhered to and maintained.

The successful candidate should have:

University degree in Computer Sciences or equivalent; specifically knowledge of Computer networks, MS Office, Windows and Linux operating systems. Experience in programming and scripting. Demonstrable experience as a Field Service Engineer or equivalent. Military background or experience of working in a military environment. Knowledge of command and staff training systems. Experience of developing and constructing training exercises. Excellent planning, communication, organisational and co-ordination skills.

Please note:

This role will be based in Kuwait and may require overtime and weekend working. This role is also subject to satisfy the right to work and security clearance requirements for Kuwait

Position Type Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we're proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

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