Field Service Engineer (technicians) Pq

Abu Dhabi, United Arab Emirates

https://www.mncjobsgulf.com/company/eaton

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Job Description

Follow up customer agreements and customer satisfaction through planning, execution, documentation and invoicing of service tasks. Ensure update of customer information, technical documentation and input to correct invoicing of customers. Support customers in technical questions (phone and/ or mail). Support own colleagues in Service department and sales with technical knowledge. Responsivities over the service request realization (timing, effectiveness) and service sales budget realization. Commissioning experience with Emergency Lighting system and Central Battery system knowledge. Proactively be involved in scheduling/planning of works. Actively support and work to be in line with goals and performance KPIs. Secure timely reporting and technical reports are done in connection to each individual work. Cooperate with Project Managers in projects supporting in planning and commissioning scheduling. Offer support for high profile clients, providing technical advice and attending site visits as required. Maintain direct links with business units (HPO) in technical issues. Associate Engineer in Electrical UPS 1-phase/3-phase systems, Battery backup, emergency supply. Emergency Lighting system, Central Battery system Communication skills / Customer Focus / Flexibility / Be able to work together with different cultures / Able to follow instructions